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Error Installing software

Software called WASP labeler was installed on a W2K system. The user reported to me there were problems with the software so he decided to uninstall it. When trying to install the software again it failed out half way through noting the following:

error: Component Transfer error
Component: Program Files
File Group: Windows System non self reg
File: C:\winnt\system32\msvcrt40.dll
error: error performing inpage operation

Hard Disk Volume is formated in NTFS

Tried manually renaming .dll file and get invalid function error. Can't delete file either. Seems to be locked. Booted to safe mode and cannot modify the file at all either. Also, can't install the software in safe mode. Removed hard drive from system and hooked it up to another system using a USB adapter and wasn't able to modify the file there either. Its a pretty important highly-used system and if possible I don't want to smoke the machine and reload everything.

Jay_Jay70

Hi bojiinfo,

jump into the recovery console and delete it from there

Cheers!

rindi

Be carefull deleting that file. msvcrt40.dll is a system library that can be used by many other programs, you probably need it for other things to work!

bojiinfo

ASKER

Thanks for the help, however we determined that the drive had too many unreadable sectors and ended up having to replace the hard drive.

ASKER CERTIFIED SOLUTION

CetusMOD

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