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DVD player

kiald
kiald asked
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Medium Priority
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Last Modified: 2010-04-25
I have DVD player that will play DVD's but I can not read a CD. It would read CD's on another machine and it has once or twice before on my (this) new current machine. I have tried different working CD's so the disc itself is not the problem.

I also cannot write to CD's or DVD's though the unit has that capability.

Do I need another driver?
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Commented:
If the drive is Good, the drive is connected correctly and works with DVD's, I'd conclude the problem is - as you suggest - a driver.  With some further infomation on your setup and Drive, might assistance with a suitable driver.

Hope this Helps!!!    :-)

Commented:
As i've seen this has to be a DVD-RW unit.What company produced it?It is Sony, Asus or what.
You can do a firmware for it but you have to go to the producer site to check there if there is any firmware.
A firmware is a sort of an update driver wich corects any of the problems that they know about as athoer customers have complained.
will a cd work oustide windows? to test boot to a cd like the os cd it of works outside the os, its definetly a driver or os issue, if a cd doesnt work outside the os then its a hardware issue i have seen bad dvd drive that woulkd work with dvds fine but wouldn't read or write to a cd. The drive uses to different lasers to read, one for dvds and one for cds, it might also be an issue with a bad controller or ide cable where it worked on other systems try swapping in into another system and/or swapping another drive into this system.

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CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
if you tested the drive on another PC, and it was fine there, the drive is ok.
So : try another ide cable, or try connecting it to the other IDE connector. Check the M/S jumper !
CERTIFIED EXPERT
Most Valuable Expert 2015

Commented:
Optical drives have separate lasers for DVD's and CD's. Your DVD laser is probably broken or the electronic part which drives the dvd part. This can't be repaired so your drive can now only be used for CD's.

CERTIFIED EXPERT
Most Valuable Expert 2015

Commented:
If you have a bootable DVD you can verify this. If the DVD boots, it is a software problem, if not, it is the drive.
kiald,

Can we help you or do you need more suggestions?  We need a little more background on the problem to assist you any futher.  Let us know!
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Try a bootable CD... you mentioned the DVD works fine. A good ol Windows or recovery CD should do the trick testing wise.
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