We help IT Professionals succeed at work.

Western Digital WD80 External Drive Crashed

youngc2
youngc2 asked
on
Medium Priority
888 Views
Last Modified: 2016-06-26
Hi.

In a previous e-mail regarding Western Digital WD80 hard drive crash, you indicated the following regarding it's likelihood:-

"The second noise that I've experienced on an HDD is a clunking or screeching, if you get this it's time to wave goodbye to that drive.
RMA it if it's within warranty, after backing up your data of course."

I think this adequately describes my drive.  However, I have tons of data on the drive.  About 5 years of historical data and this was my backup.  Unfortunately, the originals are also gone so I can't recover from that.  This is all that I have of these files.  Is there ANY way to get at that data with the drive clunking and XP not even finding it in Explorer?  It recognizes when the device is plugged in though.

Thanks for your help in advance.

Cheryl Young

PS - I have the WD utility and it can't see the drive either.  Also, I have RecoverMyFiles because I thought I might be able to get beyond the boot sector.  I haven't installed this yet.  Was trying to exhaust my options to see if I could see the drive.
Comment
Watch Question

Irwin SantosComputer Integration Specialist

Commented:
http://www.gillware.com for data recovery.
Computer Integration Specialist
Commented:
send your drive in.. and not even think of run a utility to recover, you could further damage it.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Irwin SantosComputer Integration Specialist

Commented:
thank you...sorry about the bad news.. but that is the most prudent approach. There have been rave reviews here at EE that swear by Gillware.

Author

Commented:
You really have confirmed what I knew and felt.  I will talk with Gillware tomorrow.  Thanks so much for your prompt response.  Several companies quoted over $2K to do the service.  I will see what Gillware says and move forward.  I need to get my 5 years of historical data.

Thanks again.
Irwin SantosComputer Integration Specialist

Commented:
Before I go.. you may want to consider disaster prevention, like having a hardrive to backup to, or tape backup.. something to give  you that added insurance the next time around.

Don't feel to bad..it's happened to me..many years ago..and all it takes is that ONE time to consider my previous sentence.
Was Gillware successful?
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.