Cannot create an organisational form folder in exchange as there is no option!! PLEASE HELP!!

At our company we have exchange 2003 with SP2. I cannot create an organisatonal form in exchange. When I right click EFORMS REGISTRY (First admin group\Folders\public folders\EFORMS REGISTRY) i do not have the option to select new > Organizational Form. Any ideas? I am logged in as administrator who is a member of the following groups (Enterprise Admins, Exchange domain servers, Exchange services, Schema admins, domain admins ) so I do have the necessary permissions. Please help..Thanks

Vijay
FPPADMINAsked:
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DraakCommented:
Hi again,

found  a reference to a KB in relation to your problem on a different forum.
see http://support.microsoft.com/kb/313866

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DraakCommented:
You need to create Organizational Froms using Outlook.

In Outlook: Tools- Forms - Design a Form.
Design your Form
When finished designing, Goto Tools - Forms - Publish Form As and select Look In" Organizational Forms Library"
Click Publish and its done.

best regards,
Draak
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DraakCommented:
I guess you were talking about creating a library for storing the forms.

Another question like this showed the followin gaccepted answer:

Have u played around with permissions in ur exchange system manager?
Right click on ur public folders\security and make sure the account that u are logged in has full controll permissions and no deny permissions enabled anywhere.Also amke sure allow inherited permission is checked.

best regards,
Draak
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FPPADMINAuthor Commented:

But we are trying to create an Organizational forms folder (this is for the fax to desktop software) These are the instructions I have been given and are the same instructions in the exchange help facility:

Open the Exchange System Manager Program.  
• Select the Administrative Group for the current Exchange 2000/2003 server.  
• Open its Folders container.  
• Click on the Public Folder container and choose View System Folders from the pop-up menu to edit the EFORMS REGISTRY container.  
• Click on the EFORMS REGISTRY container with the right mouse button and select New and Organizational Form from the pop-up menu to create a new forms folder.

When I right click EFORMS REGISTRY, there is no New > organizational form option. cant you setup organisational forms from exchange?

Vijay
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FPPADMINAuthor Commented:

Draak,

With regards to "Right click on ur public folders\security and make sure the account that u are logged in has full controll permissions "
The administrator account has all "allow" permissions ticked.. Only the special permission is denied. Does this need to be "allowed"? if so how can i override this...Thanks for your help..

Vijay
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DraakCommented:
Hi,

I have a reference Exchange server here and it also has the permissions that you have described.

Make sure that you are logged on to the Domain and not to the local machine with the local Administrator Account.

Meanwhile I research a little further.

best regards,
Draak
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FPPADMINAuthor Commented:

Draak,

Just to let you know...Im logged in on the domain with the administrator account. I wait upon your response. This is driving me mad!!
Thanks

Vijay
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DraakCommented:
Hi,

another thing that I have found:

Used PFDAVAdmin utility to reset permissions on the folder's items

1. Please download the utility from the following URL:
[url]ftp://ftp.microsoft.com/PSS/Tools/Exchange%20Support%20Tools/PFDavAdmin/[/url]
2. Double click to run the tool, click File, click Connect.
3. Type the Exchange Server that hosts the Public Folder.
4. Navigate to the top-level folder that we are having problems with and
right-click
on it in the tree view. Choose “Check DACL State” which will tell you if
there are
folder permission problems.
4.Right-click and choose the “Fix Folder DACLs” to reset to the default
permissions
5.Check for “Item-Level Permissions” and if there are any, choose “remove
item-level permissions” to reset to the default permissions.

Could be worth a try

best regards,
Draak
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FPPADMINAuthor Commented:
Its worked...  Fixing the DACL's has worked. Thanks Draak!!
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DraakCommented:
phew,.... finally. It was beginning to drive me crazy as well :)

best regards,
Draak
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