Here is the basic problem is somebody can help.
We have a G4 that won't start. I think it was running OS 9. It's old obviously. We are trying to get it up to date.
Everytime we boot it, we get a gray screen with a flashing questionmark within a disk icon.
Now, we trying putting in a disk utility program and it boots to the disk but we get a error type 10 and have to restart. I'm not a mac tech expert but I haven't really found anything online about fixing the problem yet.
Any experts here have a clue? I downloaded the latest firmware update but how do I install it if I can't get the computer to start?
Any help would be great. We have an identical G4 that works fine. We even swapped that computers memory, graphics cards, and everything else we could figure out might be the problem but it seems to be a harddisk problem or OS problem.