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Belkin pre n wireless network problems

I have a wireless network in a small office with 10 desktops and 5 laptops all running XP home.  I am using the Belkin Pre n wireless router, the desktops have the Belkin 802.11b/g wireless G plus network card and the laptops have the pre n notebook cards.   I did what Belkin said and loaded the client utility on all machines and the network is fine for a few hours then it gets really slow and mainly the desktops start losing connections.  I reboot the pc's and they can't find the network so I go pull the plug on the router and plug it back in then the pc's are back on line and work fine for a few more hours.  This is driving me crazy...if anyone has any ideas I would love to hear from you.


Security is WPA
Wireless channel is Auto
Wireless mode 802.11g & 802.11b
Protected mode is On
ACK Mode is Immediate ACK
802.11e QoS is On

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chadsterman
Asked:
chadsterman
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3 Solutions
 
masnrockCommented:
A few quick questions just to eliminate some factors... Is the firmware up to date? Did you make sure to use a unique name for your SSID? And while this won't have anything to do with that, do you have any 2.4GHz cordless phones anywhere in your area? (If so, get 900MHz or 5.8GHz ones)
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slyskawaCommented:
I would disable 802.11b from the desktop PC's and only leave 802.11g.  I would also check to see if there are other wireless AP's/Routers trying to use the same spectrum.  The last thing I would do is setup the pre-n router to be only 802.11g.

There are issues with Pre-n routers in a mixed environment.  It would be better to have everything working at 802.11g speeds consitently than to have the mixed pre-n laptops with 11g desktops that drop connections.  Removing 11b from being an option may improve things but you may want to think about getting everyone pre-n.  
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chadstermanAuthor Commented:
masnrock-

Yes, the firmware is up to date and I did give the SSID a unique name.  No cordless phones only a few cell phones.
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chadstermanAuthor Commented:
slyskawa

I thought about getting all pre n cards but I wanted to make sure that would be the fix before I went out a sunk over $1000 into the new cards.
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Irwin SantosComputer Integration SpecialistCommented:
Seems like your Belkin router should go out the window...rather consider replacing the cards.. replace the router with something more juicy like this;
http://www.netgear.com/products/details/WPNT834.php

great coverage, and security...

and more importantly,

not $1000 ;-)
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Craig_200XCommented:
I agree with Irwinpks. rebooting the router fixes the problem - temporarily... if its under warranty - have it replaced for free or invest some money in a new router.
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masnrockCommented:
Precisely. If a series of small things won't fix it... then it's time to start looking into another one. Nip it at the bud. I've sometimes seen returning to factory settings help, but not for long.
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chadstermanAuthor Commented:
It is under waranty, the dang thing is only 2 weeks old!  I was hoping there was a quick fix.  So what you are saying it is the router and not the cards?  

irwinpks-

Do you own this Netgear router?  Would it work with all my Belkin cards?  Even the pre n ones?



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chadstermanAuthor Commented:
Would it be better to have windows manage the wireless connections or use the belkin client software?  I am trying to think of everything!
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Irwin SantosComputer Integration SpecialistCommented:
I've installed 25 of these Rangemax' in the last 2 months.. I believe, there are 200+ computers in the mix..nobody said anything was wrong yet.  The Rangemax in one location, covers 20,000 sq.feet with an "excellent" signal.

"So what you are saying it is the router and not the cards?"

the common denominator is the router.. if 1 or 2 desktops went slow, then you can focus on them.. but if everyone goes slow as you desribed above.. then fingers point to the router.

System Requirements:
· Broadband (cable, DSL) Internet service and modem with Ethernet connection
· 2.4 GHz 802.11 b/g wireless adapter. Alternatively, an Ethernet adapter and cable for each computer
· Windows® 98, Me, NT, 2000, XP, Mac® OS, NetWare®, UNIX®, or Linux®
· Internet Explorer 5.0 or Netscape® 4.7 or higher
· We Recommend using this product with the WPNT511 (preferred), WPN111, WPN311, or WPNT121 (preferred) Wireless Adapters

If you have the requirements.. you're good to go.. What you could do is find a computer store near you that has a good return policy..that way, you can purchase and test.. if it works, keep it, else return it.
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Irwin SantosComputer Integration SpecialistCommented:
"Would it be better to have windows manage the wireless connections or use the belkin client software?  I am trying to think of everything!"

You should use the Belkin software to manage, but it's not that as described in my previous comment.
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masnrockCommented:
It is usually better to use the manufacturer's software to manage... the only exception to that rule is with certain Linksys cards where the software is blantantly buggy. But I think they release updated versions anyway, so it closes even that excuse. :-)
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chadstermanAuthor Commented:
Let me restate the question just alittle...out of the 10 desktops with the 802.11g cards there are 5 of them that lose the connections.....the other five have never lose connections.  Out of the 5 laptops only one loses its connection.   The slowing of the network only occurs on the ones that drop the connection.  The others continue to work fine.  That is what is so strange to me.
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Irwin SantosComputer Integration SpecialistCommented:
50% success = failure....

It could be that the router is not pumping out a strong signal.  The Rangemax will simply..blow it away...
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Craig_200XCommented:
Doesnt sound strange to me. If a router powercycle fixes your problems. something is wrong with the router internally. resetting to factory default and reconfig *MIGHT* help... like your unplugging it from the power.and reconnecting. but if it reoccurs your definitely looking at defective hardware.. common component being the router. the QUICK fix is grabbing your receipt, the router, the box, and going to the store you bought it from and saying this dont work right - its only 2 weeks old and dropping conxns making me reboot it to reestablish connxn...if its a mailorder item... well might be best buying a second router and return the first.
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chadstermanAuthor Commented:
Craig 200X-

lol, that would be a quick fix.  It was mail order so I think I will run down somewhere tonight and pick up another one.  Besides the Rangemax, do you recommend any others?
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Irwin SantosComputer Integration SpecialistCommented:
I'm subjective and fallen under the Power of the Rangemax 240....everything other than that...

sucks

I've installed Dlink, Belkin, Hawkings, Linksys, and other Netgear WIFI routers.... and the Rangemax is the hands down winner IMO.
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chadstermanAuthor Commented:
Irwinpks-

I will take you at your word!  I will go pick one up and install it tonight and if tomorrow we are able to stay up and going all day I will give you the points.  Deal or no deal?
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Irwin SantosComputer Integration SpecialistCommented:
DEAL!! But I think before you give me the entire bag of points.. there are the valored few that warranted support to the conclusion...so if you could include the experts that put quality comments to determine the ultimate solution, that would be more appropriate.  (look at bottom of this question for SPLIT POINTS).
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chadstermanAuthor Commented:
Will do!

I do want to thank all of you for your great input.  I love this site, EE rules!
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Craig_200XCommented:
CHADSTERMAN: Just make sure you get that return policy like Irwinpks noted...JIC

IRWINPKS: where is that split points option Im looking and trying to do it but cant find it?
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Irwin SantosComputer Integration SpecialistCommented:
@Craig_200x...this is only available to the asker.  If you ask your own question, you will find it at the bottom as I mentioned earlier.
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Craig_200XCommented:
:))=
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masnrockCommented:
@irwin - you came to mind today... i was looking at final four shirts and saw one that said "kryptonite krew"
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Irwin SantosComputer Integration SpecialistCommented:
@masnrock.. but did it come in blue with a red cape ;-)
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joshual69Commented:
Hi Chadsterman,

Just a thought, since you're using WPA security.
The WPA has it's function where it will re-authenticate according the "re-authenticate time out" is set to. There's a few brand out there which has this function for WPA.
However, you said only a few PCs are drop out. But it doesn't hurt to try a different security eg WEP encryption just for testing.
Also remember you are connecting 15 PCs to 1 wireless router, for some of the wireless routers out there 15 users are very much reaching it's limit. Therefore, slow in speed and cut outs are expected.
Have a good day!
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chadstermanAuthor Commented:
Well that was the prob.  Thanks guys
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Irwin SantosComputer Integration SpecialistCommented:
cool. thank you!
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