arcserve 2000... is there a way to stop a service from running on a remote server before it backs it up?

is there a way to stop a service from running on a remote server before it backs it up? we have act7 running  a dedicated server. because it uses sql, the file is always considered Open when i try and back it up using arcserve. but because the file is open i cannot back it up. is there a way to stop the service from running before it backs it up? then restart the service once done? or will i have to run a scheduled task on the remote server to stop the service then an hour or so later, start the service.

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Arcserve allows you to run apps or batch files before and after a job, and there are tools you can download which will be able to start or stop services on remote hardware. But I'd rather suggest you either get the SQL Agent for arcserve so you can backup the running SQL database (not free of course) or use the SQL system to dump the database and then backup the dumped files and not the database itself. This is often more usefull to repair a database than to restore it.
jasonfarmerAuthor Commented:
why not just stop the database from running using the net stop command, then backing it up? the act database consists of 2 files.
Often it is necessary to access databases at all times. Also, if something goes wrong with the backup it is possible that it won't start  the database when it should.
In the Backup Window, Options, Pre/Post, from there you can have it run the command. I don't remember if ARCserve 2000 Client Agent supported it but it might also support Pre/Post commands, just in case it is on a remote system.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.