Exchange 2003, edit distribution list on exchange mailbox and get "memory error"

Posted on 2006-04-04
Last Modified: 2012-06-27

I'm running Exchange 2003 SP2.  When a user tries to open up a large (106 addresses) distribution list from their contacts on the exchange server via Outlook 2003, they receive "Can't open this item.  There is not enough memory available on the Exchange Server computer to complete this operation.  Please contact your administrator."

We've researched this and found it could be an issue pre SP2 if the Dist list was opened and edited w/ the web client, but SP2 contained a correction for that.  I've added a GB more RAM, same problem.  If I copy/move/export the contacts to a PST, I can open and edit them fine.  Move them back, and same error.


Question by:pbenningfield
    LVL 104

    Accepted Solution

    The "not enough memory" message doesn't always mean what it says.
    How much RAM did you add to the server, because Exchange cannot really cope with more than 2gb.

    There is a limit on the size of a personal distribution list when used with Exchange, I am wondering if you have hit that limit.

    Try breaking down the list in to nested sub lists - so that the list is made up of two sub lists, each with 50 odd members.

    LVL 2

    Author Comment


    I have a total of 2gb in the server.  I will have the user change the lists and see if that works.



    Featured Post

    6 Surprising Benefits of Threat Intelligence

    All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

    Join & Write a Comment

    Problem: You created a new custom form in Outlook for your contacts (added fields, deleted fields, changed the layout of fields, whatever) and made it the default form for contacts. The good news is that all new contacts will utilize the new form. T…
    Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
    The purpose of this video is to demonstrate how to set up a Mailchimp campaign. This will include styling and adding elements to a newsletter/email. This will be demonstrated using a Windows 8 PC. Mailchimp will be used. Log into your Mailchim…
    The purpose of this video is to demonstrate how to set up Lists in Mailchimp. This will be demonstrated using a Windows 8 PC. Mailchimp will be used. Log into your Mailchimp account. : Click on Lists. Click on Create List Button : Choose the desi…

    732 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now