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Calendar & Inbox sharing is greyed out.

I have some clients I have recently migrated to my exchange.

For some reason I cannot use Calendar Sharing for them OR Inbox sharing.

On my own account & users accounts in my domain, there is no problems.

On my outlook (2003) Above calendars there is blue text which reads "share my calendar" or alternatively, you can right click on calendar & select "sharing".

However, the "share my calendar" text does not appear for my clients & if you right click on calendar "sharing" is greyed out. "open a shared calendar" does appear.

How do I enable calendar sharing & or inbox sharing. I gahter the problem is related.

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1 Solution
D2011Author Commented:
Ok, after much searching, I found part of the solution.


I cannot see the Share My Calendar option in the left navigation pane. How do I fix this?

Go to Tools – E-mail Accounts, under Deliver new e-mail to the following location: needs to be set to “Mailbox – account name” (for the QA environment) and not Personal Folders. Caution! If you are configured with a mailbox account and an exchange account, doing this will mess up your mailbox account.

My own account is exactly that "mailbox- account name" which is why it works I guess. My clients are on personal folders.

So my question now is, how do I convert them from having a personal folder to a mailbox?

To use sharing you need to switch them to mailbox.

Simply change the delivery location in Outlook, Tools, Email Accounts.
Then import the contents of their PST file in to mailbox using the Import wizard in Outlook. Depending on the amount of content it may take a while.

Having content delivered to a personal folder basically means it is being pulled out of the Exchange server, so the client doesn't get any of the groupware features such a group scheduling.

D2011Author Commented:
Yep, I spent until about 2am reading up on it & found that solution myself after having a bit of a play around with it.

But just didnt get the chance to log back on to experts exchange & post that I wanted to close the topic as I had found the solution.

Thanks anyway Simon

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