OK, I HATE Microsoft apps! NTBACKUP failing
Posted on 2006-04-04
Windows Server 2003. Windows NTBACKUP. LTO Certance Ultrium 2 SCSI Sequential Device.
Ok, I set a scheduled backup to run on Friday, and a Diffy backup Mon - Thurs. using Windows NTBACKUP.
I installed the tape drive, backed the data up manually, and restored it to test the hardware and software. All ran ok.
The first scheduled backup was set for Monday night... A Differential Backup.
On Tuesday,I checked to see if the scheduled diffy backup ran on Monday night...the log showed it was a success; and the files that were backed up were in the Restore Media set, indicating all worked ok.
So I thought all was ok, and did not look at it again. Until today when the client said that they needed a file restored. When I looked at the Restore Set, the only files that were backed up were the ones that I checked on the 'Tuesday' I listed in the paragraph above! No other diffy backups or full backups occured since then.
I checked the log files in the C:\Documents and Settings \ %user% \ Local Settings \ Application Data \Microsoft \ Windows NT \NTBACKUP. It only lists the last 10 backup attempts (I guess '10' is the Windows default). All ten log files contain the following info:
' Cannot locate the specified media or backup device. This backup operation will terminate.'
Now either the client did not insert the tape properly (I doubt this is the case because I gave them explicit directions. Plus the tape that I left in the tape drive should have sat there through Thursday for the diffy backups, which would be overwritten by successive diffy backups), or there is something else wrong.
Somebody told me that there is a known issue with Windows NTBACKUP on Server 2003 where the scheduled backup works the FIRST TIME, but not after that! Can this be? How better could Msoft have conspired to make me look like a retard after all the tedious work and checking I did? The client is going to dump me ;(
Event Viewer every night of a scheduled backup which failed:
11:59:00 am. Event ID: 7036. Source: Service Control Manager
The remove storage service entered the running state
11:59:43 am. Event ID: 98. Source: Removable Storage Service
RSM was stopped
11:59:43 am. Event ID: 7036 Source: Removable Storage Service
The Removable Storage Service entered a stopped state.
Please help and if you fix this, you are a genius!