Notes installation error-"File does not exist-Pernames.ntf"

Posted on 2006-04-04
Medium Priority
Last Modified: 2012-11-20
We r getting the error while configuring the Lotus notes client in one system (OS:win2000 server)
"File does not exist-Pernames.ntf"

Could u pls guide to us to resolve this issue?

Thanks ,

Question by:JojiJoseph_1975

Author Comment

ID: 16378540
We r getting the error while configuring the Lotus notes client in one system (OS:win2000 server)
"File does not exist-Pernames.ntf"

Could u pls guide to us to resolve this issue?

Thanks ,


Expert Comment

ID: 16379260

I cannot help you much as I don't run Notes, but I have found someone in this forum solve it. Hope it help.

I had the same problem. I'm currently trying to install the Notes 6 Client on a Win2000 Terminal Server.

What I did, is compare the notes.ini file on the server and the one I installed on my local machine (WinXP SP1). On my machine there was an entry "SharedDataDirectory=C:\Documents and Settings\All Users\Application Data\Lotus\Notes\Data\Shared" which didn't exist in the notes.ini of the users. After addind this line, the problem was resolved.

Tim Andre

Accepted Solution

speak2ab earned 1500 total points
ID: 16398336

Expert Comment

ID: 38615645
When you upgrade Notes you can end up with C:\Program Files\Lotus\Notes\... (from the old version) and C:\Program Files\IBM\Lotus\Notes\... (from the new version) this may be exacerbated by changing from a 'Just for me' to a 'For all users' type installation I'm not sure.

Anyway, even if you uninstall the previous version (as I did), the C:\Program Files\Lotus\Notes\... structure can remain and the new version (8.5.3 in my case) continues to read the notes.ini in the old location instead of creating a new one under C:\Program Files\IBM\Lotus\... The old notes.ini of course tells Notes to look in the old place for pernames.ntf (which has been deleted by the uninstall).  Hence the error in my case.

Oddly, even renaming C:\Program Files\Lotus to C:\Program Files\xLotus didn't help.  (I'm guessing Notes searches c:\Program Files\... for notes.ini)

As an Old Timer from the days of Notes 3.0, I have long used the practice of deleting almost the entire contents of notes.ini except the first half dozen lines in order to refresh intransigent installations.  In this case, there was no new notes.ini yet created. So I copied the old one and deleted all but top few lines and restarted Notes and it all worked as normal.

I guess I could have just deleted or renames notes.ini but didn't try that.

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