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bencouve2

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I can remote desktop but not ping a server

How would it be that I can remote desk top to a server with an IP address but I cannot ping the same IP address? Thanks in anticipation.
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Jay_Jay70
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Hi bencouve2,

depends, is that machine behind a router, maybe you have ICMP requests blocked yet allowed remote access through?

Cheers!
bencouve2,

whats your setup?
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bencouve2

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You will have to forgive me for my ignorance, but networks is not my strong point. I will need a lot of guidance for this one and I will increase the points if you want. Jay Jay70, what do you mean by what is my setup. We are on a different network, the firewall is doing an IP translation. I am happy to give you what ever information I can but can you be a little more specific with the questions. How do I check what I need to check, like ICMP requests for example.
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masnrock
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within the router or firewall itself - there will be a security section of which there will be blocked ports and protocols etc, what kind of firewall or router do you have

dont worry about the points bro thats not an issue - we are all here to help :)
The packets are getting to the firewall and the firewall is dropping them. Now, do I need to have a port openned to get to the server.
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Ok guys, I have almost got this wrapped up. The only thing is I have an Oracle database sitting on the other side of the firewall that I am trying to get to but you have all contributed very well. Jay_jay70, I really liked your comment "dont worry about the points bro thats not an issue - we are all here to help :)", you must be a true Experts exchanger. Thank you all for your help.
its a pleasure mate, more than happy to help out

are you able to ping the IP now?
thankyou!