Any help is appreciated. My trusty sony (over a year of excellent service) has started to casue problems.
Problem began yesterday when the machine froze up as I was carrying it (I have carried it like this for its life with no prior problems). It "foze" in that the screen was still lit but movement of touchpad or keys did not affect the machine.
Over next several hours did some troubleshooting and find that when powered on it will (usually) start as normal and go to my desktop with everything working fine, but if I move the machine at all, it increases the chance of freezing. For example, I reinstalled the factory software (process took near 1 hour) and the machine ran fine, but when I lifted it up to type in the serial # for office (pasted on the bottom) by the time I got to the last block (lift, type 4, repeat) it again froze...this time I got strange tint to the LCD (some lines of red across the screen), and again I pulled the battery, restarted....more of the same.
I do not think this is heat related...seems geared towards movement.
I do not think is software related, since I reinstalled all the software from scratch.
I am just outside (literally 3 weeks) the 1 year warranty.
No complaints...this was a great machine and served me very well, I fact just purchased the successor to keep my up and running for next several weeks (I fly lots and need to work on the plane and at the airport). Still, if I can fix this, would like to.
I tried to take the cover off to expose the insides but could not figure it out...pulled all the screws I could see on the back but it did not seem to want to come off.
Again, any insight as to what this may be and (if needed) how to get to the guts of this machine appreciated