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USB Ports Not Working

Hi, I have 4 USB ports on my laptop that I have never had to use until now. When I plug the device in (Bluetooth dongle) it lights up which means it is being powered, but my laptop doesn't find it. I also tried a plug and play mp3 player that knows it has been plugged in as it changes to sync mode when plugged in, this also can't be found on my laptop. Any help would be appreciated.

Thanks
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ding-dong
Asked:
ding-dong
  • 15
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  • +1
2 Solutions
 
rindiCommented:
What OS, and test the USB ports using a simple device like a USB mouse or keyboard. When you plugin a device, does the OS come up with a message like new hardware found or not?
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ddrdanCommented:
Please give the model and make on the laptop??????? Get all the numbers off the bottom of the unit and post them here. You can never give too many numbers for us to identify the exact model. And like Rindi said ... we need the OS your running????
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ding-dongAuthor Commented:
Sorry, I am running Windows XP Home. It is made by Tiny, on the bottom of the unit it says: Tiny N18, 80187TLA04T8 and 0001-503-80187. I tried using a very basic webcam that my other PC's can find, but no new found hardware message.
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nobusCommented:
check in device manager for errors, or delete ALL usb entries, and reboot.
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rindiCommented:
if you don't get a new hardware found message, and nobus' tip above doesn't help, you probably have a broken USB port on your PC. Verify this by using a USB mouse, or bootup using a separate OS on a bootable CD, like knoppix.

http://knoppix.net
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ding-dongAuthor Commented:
Where should USB ports be listed in device manager? I asume under ports? As far as I can see, there are none listed? I hav a SUSE 10 Live disc if that would be ok to use? I cant seem to find a USB mouse.... I do have one somewhere, i'll have another look.
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nobusCommented:
they are under USB controllers
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rindiCommented:
They are either inside system devices or then there is a separate section "Universal Serial Bus Controllers". I haven't used SuSE's liveCD for some time, but it should do.
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ding-dongAuthor Commented:
Nope, there are no USB's listed in the device manager. I tried plugging in a USB mouse and it did not work, it was an optical mouse and it did not come on (the red light at the bottom). I tried plugging in the mouse when I was in SUSE but it didn't come on.
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rindiCommented:
Check your BIOS settings, maybe there are options you can change for USB ports there. If not, your USB port is defective. Take a visual look at the socket, maybe something is mechanically broken, like a piece of plastic broken off?
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ding-dongAuthor Commented:
Nope, i've gone through all of the BIOS and there is nothing to do with USB there, or anything else... From the outside they look fine, all 4, I guess i'll have to take it apart and have a look. Any idea's what i'll be looking for?
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rindiCommented:
Taking it appart probably won't help, on a desktop PC it might sometimes be a loose connector to the mainboard, on a laptop the connectors are soldered directly onto the board, this eliminates a loose cable. Then it is most likely the controller, maybe there was a voltage surge to the USB port, that would cause the circuit go bad, but the OS would still see a good USB controller. This isn't repairable without a lot of time and work, and it would probably be cheaper to get a new board via ebay...
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nobusCommented:
since you have no usb controllers in device manager, try installing or upgrading the chipset drivers of your motherboard - you can find them on the manufacturers website
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ding-dongAuthor Commented:
Well, the manufacturer’s website no longer exists as it was from Tiny who have since stopped trading. I tried to find some drivers on driver guide but I have no idea what the laptop model is and can’t find any paperwork indicating what it is. I have a driver CD that came with the laptop, which contains folders, LA series, LB series, LF series, LG series and LJ series. They all have sub-folders such as audio, AGP, LAN etc.
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nobusCommented:
try running Everest to identify your motherboard :

http://www.majorgeeks.com/downloads9.html      
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ding-dongAuthor Commented:
I had a post a while back trying to find out about my motherboard and we were unsuccessful. http://www.experts-exchange.com/Hardware/Laptops_Notebooks/Q_21688668.html 
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nobusCommented:
what are you running? XP or win98 or what?
XP and ME should not need drivers, but win 98 does.
what is listed when you boot up the laptop (hit Pause key to stop the booting)  on the bottom line ?
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ding-dongAuthor Commented:
I am running XP. When I hit pause it said "Initilizing USB Controllers..... Done" and this is the only thing I can see to do with USB (It wasn't on the bottom line if that matters?).
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nobusCommented:
read carefully  ! !
i asked : "what is listed when you BOOT up the laptop (hit Pause key to stop the booting)  on the bottom line ?

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ding-dongAuthor Commented:
Yes that is what I did, the last few things there are as follows:

Auto detecting USB mass storage devices
00 USB mass storage devices found and configured
Checking NVRAM.....

There is also the number 0078 in the bottom right corner if that means anything.
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nobusCommented:
on my pc, on the bootom line is displayed :
06/14/1999-I810-W83627HF-6A69MH29C-00
with this kind of info, we can find the manufacturer in many cases.
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ding-dongAuthor Commented:
Ok, it has america megatrends when it comes up, but there website also says it should have numbers on there to identify the motherboard?? Yet mine does not?
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ding-dongAuthor Commented:
America Megatrends

BIOS Date 11/11/04 10:33:34 Ver 08.00.10

OEM Bios Ver 1.14Ty AMIKBC Ver 1.07

Don't know if any of that will help?
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nobusCommented:
that is info about the BIOS

here some info about identifying a mobo :

http://www.wimsbios.com/numbers.shtml
http://www.duxcw.com/digest/Fromshop/mb/det.htm
http://www.motherboard.cz/identify/

is there no info or label on the laptop? -underside ? or inside?
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ding-dongAuthor Commented:
Underside - no, inside - I haven't looked. Should I?

----------------------------------

CT Bios Results:

Computer ID: FC, Type : AT
BIOS Date: 11/11/04
AMI-BIOS found : Version 1.00, Date 11/11/04
OEM ID: 0001
URL: ????
Chipset: SIS661FX

----------------------------------

ATI Motherboard Identification Utility:

BIOS String info:

BIOS String info:

An AMIBIOS ID String Was Detected:

      63-0100-000001-00101111-111104-SIS661FX
       -        ----                           ------ ------
       |         |                               |       |  
       |         |                               |       Chipset/BIOS Info
       |         |                               BIOS Build Date
       |         Manufacturer ID
       BIOS ROM Information

AMIBIOS ROM Size: 512 KB

BIOS Build Date: Nov 11 2004

Motherboard Manufacturer Code: 0001Not listed in MAN.DAT file

AMIBIOS Build Tag: 1ABQJ000

----------------------------------

SMBIOS info:

      Manufacturer :         To Be Filled By O.E.M.          
      Product Name :         To Be Filled By O.E.M.          
      Serial Number:         To Be Filled By O.E.M.
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nobusCommented:
Very weird, looks like a "white product" made for a reseller.
Do you have SP 2 installed? this can cure the problems too.
But i find it VERY strange that no usb controllers are listed in device manager.
What you can do is look in the bios if :
-there are USB references
-the usb is not disabled  -->> enable it then.
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ding-dongAuthor Commented:
Yes I have service pack 2 installed and all other recent updates. I went into the bios and there is nothing related to USB as far as I can see, this is what there is:

1. Main   - System overview
             - Clock & Date

2. Advanced - IDE Configuration
                  - SuperIO Configuration

3. Boot - 1st, 2nd 3rd

4. Security - Passwords

5. Chipset

6. Power

7. Exit
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nobusCommented:
nothing under 2,3,or 5?
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ding-dongAuthor Commented:
Nope, nothing at all.
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nobusCommented:
Are you sure you have usb on that laptop? if nothing shows in the bios, i doubt it.; or you have a serious problem with your laptop.
if you have pcmcia ports, you can have anusb adaptor for it.
Can you post some specs (cpu, ram, disk) so as to have any idea?
it is very weird you have absolutely no identification on that laptop; the only thing we know now is that it has the SIS661FX chipset which is a modern one, as you can see here

http://www.sis.com/products/sis661fx.htm
http://www.gb-automatisering.nl/assets/s2dmain.html?http://www.gb-automatisering.nl/shop/moederborden/asus/10000095a00c53322.html

the only references to tiny n18 i found are here :
http://computers.search.ebay.co.uk/laptop_Other-Laptop-Accessories_W0QQfsooZ1QQfsopZ1QQftsZ0QQsacatZ31534

http://www.itreviews.co.uk/discuss/719   -->  unfavourable, but maybe you can contact them ?
is it this one ?    http://barbapapa.xs4all.nl/mosselvocht/archives/005898.html

here a repair center -->   http://www.techno-mart.co.uk/tiny.html
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ding-dongAuthor Commented:
Yes im positive! I'll take a picture and upload it if you like? I do have a pcmcia port but I use it for a wireless network adapter. No it isn't any of that stuff sorry. I made a report with AIDA32 (tell me if you need anything else):

Computer:
                  Operating System        Microsoft Windows XP Home Edition
                  OS Service Pack        Service Pack 2

            Motherboard:
                  CPU Type        Intel Celeron 4E, 2400 MHz (4.5 x 533)
                  Motherboard Name        Unknown
                  Motherboard Chipset        SiS 661FX
                  System Memory        480 MB (DDR SDRAM)
                  BIOS Type        AMI (11/11/04)
                  Communication Port        Bluetooth Serial Port (COM4)
                  Communication Port        ECP Printer Port (LPT1)
 
            Display:
                  Video Adapter        SiS 661FX_760_741_M661FX_M760_M741 (32 MB)
                  Video Adapter        SiS 661FX_760_741_M661FX_M760_M741 (32 MB)
                  3D Accelerator        SiS 6330
 
            Multimedia:
                  Audio Adapter        SiS 7012 Audio Device
 
            Storage:
                  Disk Drive        SAMSUNG MP0804H
                  Optical Drive        MATSHITA DVD-RAM UJ-845S
                  Optical Drive        NERO IMAGEDRIVE2 SCSI CdRom Device (Virtual CD-ROM)
 
            Partitions:
                  C: (NTFS)        73680 MB (47026 MB free)
 
            Input:
                  Keyboard        Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
                  Mouse        PS/2 Compatible Mouse
 
            Network:
                  Primary IP Address        192.168.1.102
                  Primary MAC Address        00-30-BD-F6-AC-47
                  Network Adapter        Belkin Wireless 54Mbps Notebook Adapter (192.168.1.102)
                  Network Adapter        Bluetooth PAN Network Adapter - Packet Scheduler Miniport
                  Network Adapter        SiS 900-Based PCI Fast Ethernet Adapter
                  Modem        Smart Link 56K Modem

      [ BIOS ]
 
            BIOS Properties:
                  Vendor        American Megatrends Inc.
                  Version        080010
                  Release Date        11/11/2004
                  Size        512 KB
                  Boot Devices        Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
                  Capabilities        Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
                  Supported Standards        DMI, APM, ACPI, ESCD, PnP
                  Expansion Capabilities        ISA, PCI, AGP, USB
 
      [ System ]
 
            System Properties:
                  Manufacturer        Tiny Computers
                  Product        Tiny Computers
                  Version        To Be Filled By O.E.M.
                  Serial Number        To Be Filled By O.E.M.
                  Universal Unique ID        00020003-00040005-00060007-00080009
                  Wake-Up Type        Power Switch
 
      [ Motherboard ]
 
            Motherboard Properties:
                  Manufacturer        To Be Filled By O.E.M.
                  Product        To Be Filled By O.E.M.
                  Version        To be filled by O.E.M.
                  Serial Number        To Be Filled By O.E.M.
 
      [ Chassis ]
 
            Chassis Properties:
                  Manufacturer        To Be Filled By O.E.M.
                  Version        To Be Filled By O.E.M.
                  Serial Number        To Be Filled By O.E.M.
                  Asset Tag        To Be Filled By O.E.M.
                  Chassis Type        Desktop Case
                  Boot-Up State        Safe
                  Power Supply State        Safe
                  Thermal State        Safe
                  Security Status        None
 
      [ Memory Controller ]
 
            Memory Controller Properties:
                  Error Detection Method        64-bit ECC
                  Error Correction        None
                  Supported Memory Interleave        1-Way
                  Current Memory Interleave        1-Way
                  Supported Memory Speeds        70ns, 60ns
                  Supported Memory Types        SIMM, DIMM, SDRAM
                  Supported Memory Voltages        3.3V
                  Maximum Memory Module Size        2048 MB
                  Memory Slots        2
 
      [ Processors / Intel(R) Celeron(R) CPU 2.40GHz ]
 
            Processor Properties:
                  Manufacturer        Intel
                  Version        Intel(R) Celeron(R) CPU 2.40GHz
                  Serial Number        To Be Filled By O.E.M.
                  Asset Tag        To Be Filled By O.E.M.
                  Part Number        To Be Filled By O.E.M.
                  External Clock        532 MHz
                  Maximum Clock        2394 MHz
                  Current Clock        2394 MHz
                  Type        Central Processor
                  Voltage        3.3 V, 2.9 V
                  Status        Enabled
                  Socket Designation        CPU 1
 
      [ Caches / L1-Cache ]
 
            Cache Properties:
                  Type        Internal
                  Status        Enabled
                  Operational Mode        Varies with Memory Address
                  Associativity        4-way Set-Associative
                  Maximum Size        16 KB
                  Installed Size        16 KB
                  Supported SRAM Type        Pipeline Burst
                  Current SRAM Type        Pipeline Burst
                  Error Correction        Single-bit ECC
                  Socket Designation        L1-Cache
 
      [ Caches / L2-Cache ]
 
            Cache Properties:
                  Type        Internal
                  Status        Enabled
                  Operational Mode        Varies with Memory Address
                  Associativity        4-way Set-Associative
                  Maximum Size        256 KB
                  Installed Size        256 KB
                  Supported SRAM Type        Pipeline Burst
                  Current SRAM Type        Pipeline Burst
                  Error Correction        Single-bit ECC
                  Socket Designation        L2-Cache
 
      [ Caches / L3-Cache ]
 
            Cache Properties:
                  Type        Internal
                  Status        Disabled
                  Maximum Size        0 KB
                  Installed Size        0 KB
                  Socket Designation        L3-Cache
 
      [ Memory Modules / DIMM0 ]
 
            Memory Module Properties:
                  Socket Designation        DIMM0
                  Type        DIMM, SDRAM
                  Installed Size        256 MB
                  Enabled Size        256 MB
 
      [ Memory Modules / DIMM1 ]
 
            Memory Module Properties:
                  Socket Designation        DIMM1
                  Type        DIMM, SDRAM
                  Installed Size        256 MB
                  Enabled Size        256 MB
 
      [ Memory Devices / DIMM0 ]
 
            Memory Device Properties:
                  Form Factor        DIMM
                  Type        SDRAM
                  Type Detail        Synchronous
                  Size        256 MB
                  Total Width        64-bit
                  Data Width        64-bit
                  Device Locator        DIMM0
                  Bank Locator        BANK0
                  Manufacturer        Manufacturer0
                  Serial Number        SerNum0
                  Asset Tag        AssetTagNum0
                  Part Number        PartNum0
 
      [ Memory Devices / DIMM1 ]
 
            Memory Device Properties:
                  Form Factor        DIMM
                  Type        SDRAM
                  Type Detail        Synchronous
                  Size        256 MB
                  Total Width        64-bit
                  Data Width        64-bit
                  Device Locator        DIMM1
                  Bank Locator        BANK1
                  Manufacturer        Manufacturer1
                  Serial Number        SerNum1
                  Asset Tag        AssetTagNum1
                  Part Number        PartNum1
 
      [ System Slots / AGP ]
 
            System Slot Properties:
                  Slot Designation        AGP
                  Type        AGP 4x
                  Usage        In Use
                  Data Bus Width        32-bit
                  Length        Short
 
      [ System Slots / PCI1 ]
 
            System Slot Properties:
                  Slot Designation        PCI1
                  Type        PCI
                  Usage        Empty
                  Data Bus Width        32-bit
                  Length        Short
 
      [ Port Connectors / PS2Mouse ]
 
            Port Connector Properties:
                  Port Type        Mouse Port
                  Internal Reference Designator        J1A1
                  Internal Connector Type        None
                  External Reference Designator        PS2Mouse
                  External Connector Type        PS/2
 
      [ Port Connectors / Keyboard ]
 
            Port Connector Properties:
                  Port Type        Keyboard Port
                  Internal Reference Designator        J1A1
                  Internal Connector Type        None
                  External Reference Designator        Keyboard
                  External Connector Type        PS/2
 
      [ Port Connectors / USB1 ]
 
            Port Connector Properties:
                  Port Type        USB
                  Internal Reference Designator        J2A2
                  Internal Connector Type        None
                  External Reference Designator        USB1
                  External Connector Type        USB
 
      [ Port Connectors / USB2 ]
 
            Port Connector Properties:
                  Port Type        USB
                  Internal Reference Designator        J2A2
                  Internal Connector Type        None
                  External Reference Designator        USB2
                  External Connector Type        USB
 
      [ Port Connectors / LPT 1 ]
 
            Port Connector Properties:
                  Port Type        Parallel Port ECP/EPP
                  Internal Reference Designator        J4A1
                  Internal Connector Type        None
                  External Reference Designator        LPT 1
                  External Connector Type        DB-25 pin male
 
      [ Port Connectors / COM A ]
 
            Port Connector Properties:
                  Port Type        Serial Port 16550A Compatible
                  Internal Reference Designator        J2A1
                  Internal Connector Type        None
                  External Reference Designator        COM A
                  External Connector Type        DB-9 pin male
 
      [ Port Connectors / Audio Mic In ]
 
            Port Connector Properties:
                  Port Type        Audio Port
                  Internal Reference Designator        J6A1
                  Internal Connector Type        None
                  External Reference Designator        Audio Mic In
                  External Connector Type        Mini-jack (headphones)
 
      [ Port Connectors / Audio Line In ]
 
            Port Connector Properties:
                  Port Type        Audio Port
                  Internal Reference Designator        J6A1
                  Internal Connector Type        None
                  External Reference Designator        Audio Line In
                  External Connector Type        Mini-jack (headphones)
 
      [ Port Connectors / J6B1 - AUX IN ]
 
            Port Connector Properties:
                  Port Type        Audio Port
                  Internal Reference Designator        J6B1 - AUX IN
                  Internal Connector Type        On-Board Sound Input from CD-ROM
                  External Connector Type        None
 
      [ Port Connectors / J6B2 - CDIN ]
 
            Port Connector Properties:
                  Port Type        Audio Port
                  Internal Reference Designator        J6B2 - CDIN
                  Internal Connector Type        On-Board Sound Input from CD-ROM
                  External Connector Type        None
 
      [ Port Connectors / J6J2 - PRI IDE ]
 
            Port Connector Properties:
                  Internal Reference Designator        J6J2 - PRI IDE
                  Internal Connector Type        On-Board IDE
                  External Connector Type        None
 
      [ Port Connectors / J6J1 - SEC IDE ]
 
            Port Connector Properties:
                  Internal Reference Designator        J6J1 - SEC IDE
                  Internal Connector Type        On-Board IDE
                  External Connector Type        None
 
      [ Port Connectors / J4J1 - FLOPPY ]
 
            Port Connector Properties:
                  Internal Reference Designator        J4J1 - FLOPPY
                  Internal Connector Type        On-Board Floppy
                  External Connector Type        None
 
      [ Port Connectors / J9H1 - FRONT PNL ]
 
            Port Connector Properties:
                  Internal Reference Designator        J9H1 - FRONT PNL
                  Internal Connector Type        9 Pin Dual Inline (pin 10 cut)
                  External Connector Type        None
 
      [ Port Connectors / J1B1 - CHASSIS REAR FAN ]
 
            Port Connector Properties:
                  Internal Reference Designator        J1B1 - CHASSIS REAR FAN
                  External Connector Type        None
 
      [ Port Connectors / J2F1 - CPU FAN ]
 
            Port Connector Properties:
                  Internal Reference Designator        J2F1 - CPU FAN
                  External Connector Type        None
 
      [ Port Connectors / J8B4 - FRONT FAN ]
 
            Port Connector Properties:
                  Internal Reference Designator        J8B4 - FRONT FAN
                  External Connector Type        None
 
      [ Port Connectors / J9G2 - FNT USB ]
 
            Port Connector Properties:
                  Internal Reference Designator        J9G2 - FNT USB
                  External Connector Type        None
 
      [ Port Connectors / J6C3 - FP AUD ]
 
            Port Connector Properties:
                  Internal Reference Designator        J6C3 - FP AUD
                  External Connector Type        None
 
      [ Port Connectors / J9G1 - CONFIG ]
 
            Port Connector Properties:
                  Internal Reference Designator        J9G1 - CONFIG
                  External Connector Type        None
 
      [ Port Connectors / J8C1 - SCSI LED ]
 
            Port Connector Properties:
                  Internal Reference Designator        J8C1 - SCSI LED
                  External Connector Type        None
 
      [ Port Connectors / J9J2 - INTRUDER ]
 
            Port Connector Properties:
                  Internal Reference Designator        J9J2 - INTRUDER
                  External Connector Type        None
 
      [ Port Connectors / J9G4 - ITP ]
 
            Port Connector Properties:
                  Internal Reference Designator        J9G4 - ITP
                  External Connector Type        None
 
      [ Port Connectors / J2H1 - MAIN POWER ]
 
            Port Connector Properties:
                  Internal Reference Designator        J2H1 - MAIN POWER
                  External Connector Type        None
 
      [ On-Board Devices / To Be Filled By O.E.M. ]
 
            On-Board Device Properties:
                  Description        To Be Filled By O.E.M.

CPU
                         
            CPU Properties:
                  CPU Type        Intel Celeron 4E, 2400 MHz (4.5 x 533)
                  CPU Alias        Prescott-256
                  CPU Stepping        D0
                  Original Clock        2400 MHz
                  L1 Trace Cache        12K Instructions
                  L1 Data Cache        16 KB
                  L2 Cache        256 KB (On-Die, ATC, Full-Speed)
 
            CPU Physical Info:
                  Package Type        478 Pin uPGA
                  Package Size        3.50 cm x 3.50 cm
                  Transistors        125 million
                  Process Technology        7M, 0.09 um, CMOS, Cu, Low-K
                  Die Size        112 mm2
                  Core Voltage        1.385 V
                  I/O Voltage        1.385 V
 
            CPU Manufacturer:
                  Company Name        Intel Corporation
                  Product Information        http://www.intel.com/products/browse/processor.htm
 
            CPU Utilization:
                  CPU #1        100 %


CPUID
                         
            CPUID Properties:
                  CPUID Manufacturer        GenuineIntel
                  CPUID CPU Name        Intel(R) Celeron(R) CPU 2.40GHz
                  CPUID Revision        0F34h
                  IA Brand ID        00h (Unknown)
                  Platform ID        0Fh (Socket 478)
                  IA CPU Serial Number        Unknown
 
            Instruction Set:
                  AMD 3DNow!        Not Supported
                  AMD 3DNow! Professional        Not Supported
                  AMD Enhanced 3DNow!        Not Supported
                  AMD Extended MMX        Not Supported
                  AMD64        Not Supported
                  Cyrix Extended MMX        Not Supported
                  IA-64        Not Supported
                  IA MMX        Supported
                  IA SSE        Supported
                  IA SSE 2        Supported
                  IA SSE 3        Supported
                  CLFLUSH Instruction        Supported
                  CMPXCHG8B Instruction        Supported
                  CMPXCHG16B Instruction        Not Supported
                  Conditional Move Instruction        Supported
                  FEMMS Instruction        Not Supported
                  MONITOR / MWAIT Instruction        Supported
 
            CPUID Features:
                  36-bit Page Size Extension        Supported
                  Advanced Cryptography Engine        Not Supported
                  Alternate Instruction Set        Not Supported
                  Automatic Clock Control        Supported
                  CPL Qualified Debug Store        Supported
                  Debug Trace Store        Supported
                  Debugging Extension        Supported
                  Enhanced SpeedStep Technology        Not Supported
                  Fast Save & Restore        Supported
                  Fast System Call        Supported
                  Hyper-Threading Technology        Not Supported
                  L1 Context ID        Supported
                  Local APIC On Chip        Supported
                  LongRun        Not Supported
                  LongRun Table Interface        Not Supported
                  Machine-Check Architecture        Supported
                  Machine-Check Exception        Supported
                  Memory Type Range Registers        Supported
                  Model Specific Registers        Supported
                  No-Execute Page Protection        Not Supported
                  Page Attribute Table        Supported
                  Page Global Extension        Supported
                  Page Size Extension        Supported
                  Pending Break Event        Supported
                  Physical Address Extension        Supported
                  Processor Duty Cycle Control        Supported
                  Processor Serial Number        Not Supported
                  Random Number Generator        Not Supported
                  Self-Snoop        Supported
                  Thermal Monitor        Supported
                  Thermal Monitor 2        Not Supported
                  Time Stamp Counter        Supported
                  Virtual Mode Extension        Supported
 
            Enhanced Power Management:
                  Frequency ID Control        Not Supported
                  Software Thermal Control        Not Supported
                  Temperature Sensing Diode        Not Supported
                  Thermal Monitoring        Not Supported
                  Thermal Trip        Not Supported
                  Voltage ID Control        Not Supported
 
            CPUID Registers:
                  CPUID 00000000        00000003-756E6547-6C65746E-49656E69
                  CPUID 00000001        00000F34-00010800-0000441D-BFEBFBFF
                  CPUID 00000002        605B5101-00000000-00000000-003C7040
                  CPUID 00000003        00000000-00000000-00000000-00000000
                  CPUID 80000000        80000008-00000000-00000000-00000000
                  CPUID 80000001        00000000-00000000-00000000-00000000
                  CPUID 80000002        20202020-20202020-20202020-20202020
                  CPUID 80000003        65746E49-2952286C-6C654320-6E6F7265
                  CPUID 80000004        20295228-20555043-30342E32-007A4847
                  CPUID 80000005        00000000-00000000-00000000-00000000
                  CPUID 80000006        00000000-00000000-01004040-00000000
                  CPUID 80000007        00000000-00000000-00000000-00000000
                  CPUID 80000008        00002024-00000000-00000000-00000000
                  MSR 00000017        000A-0000-0000-0000
                  MSR 0000002C        0000-0000-1211-0412


Motherboard
                         
            Motherboard Properties:
                  Motherboard ID        63-0100-000001-00101111-111104-SIS661FX$1ABQJ000
                  Motherboard Name        Unknown
 
            Front Side Bus Properties:
                  Bus Type        Intel NetBurst
                  Bus Width        64-bit
                  Real Clock        133 MHz (QDR)
                  Effective Clock        533 MHz
                  Bandwidth        4267 MB/s
 
            Chipset Bus Properties:
                  Bus Type        SiS MuTIOL
                  Bus Width        16-bit


Memory
                         
            Physical Memory:
                  Total        479 MB
                  Used        385 MB
                  Free        93 MB
                  Utilization        80 %
 
            Swap Space:
                  Total        1074 MB
                  Used        340 MB
                  Free        733 MB
                  Utilization        32 %
 
            Virtual Memory:
                  Total        1553 MB
                  Used        726 MB
                  Free        827 MB
                  Utilization        47 %

[ Samsung M3 68L3223ETN-CB3 ]
 
            Memory Module Properties:
                  Module Name        Samsung M3 68L3223ETN-CB3
                  Serial Number        F2031DFAh
                  Manufacture Date        Week 17 / 2005
                  Module Size        256 MB (1 rows, 4 banks)
                  Module Type        Unbuffered
                  Memory Type        DDR SDRAM
                  Memory Speed        PC2700 (166 MHz)
                  Module Width        64 bit
                  Module Voltage        SSTL 2.5
                  Error Detection Method        None
                  Refresh Rate        Reduced (7.8 us), Self-Refresh
                  Highest CAS Latency        2.5 (6.0 ns @ 166 MHz)
                  2nd Highest CAS Latency        2.0 (7.5 ns @ 133 MHz)
 
            Memory Module Features:
                  Early RAS# Precharge        Not Supported
                  Auto-Precharge        Not Supported
                  Precharge All        Not Supported
                  Write1/Read Burst        Not Supported
                  Buffered Address/Control Inputs        Not Supported
                  Registered Address/Control Inputs        Not Supported
                  On-Card PLL (Clock)        Not Supported
                  Buffered DQMB Inputs        Not Supported
                  Registered DQMB Inputs        Not Supported
                  Differential Clock Input        Supported
                  Redundant Row Address        Not Supported
 
            Memory Module Manufacturer:
                  Company Name        Samsung
                  Product Information        http://www.samsung.com/Products/Semiconductor/DRAM/index.htm
 
      [ Samsung M3 68L3223ETN-CB3 ]
 
            Memory Module Properties:
                  Module Name        Samsung M3 68L3223ETN-CB3
                  Serial Number        F2011F28h
                  Manufacture Date        Week 17 / 2005
                  Module Size        256 MB (1 rows, 4 banks)
                  Module Type        Unbuffered
                  Memory Type        DDR SDRAM
                  Memory Speed        PC2700 (166 MHz)
                  Module Width        64 bit
                  Module Voltage        SSTL 2.5
                  Error Detection Method        None
                  Refresh Rate        Reduced (7.8 us), Self-Refresh
                  Highest CAS Latency        2.5 (6.0 ns @ 166 MHz)
                  2nd Highest CAS Latency        2.0 (7.5 ns @ 133 MHz)
 
            Memory Module Features:
                  Early RAS# Precharge        Not Supported
                  Auto-Precharge        Not Supported
                  Precharge All        Not Supported
                  Write1/Read Burst        Not Supported
                  Buffered Address/Control Inputs        Not Supported
                  Registered Address/Control Inputs        Not Supported
                  On-Card PLL (Clock)        Not Supported
                  Buffered DQMB Inputs        Not Supported
                  Registered DQMB Inputs        Not Supported
                  Differential Clock Input        Supported
                  Redundant Row Address        Not Supported
 
            Memory Module Manufacturer:
                  Company Name        Samsung
                  Product Information        http://www.samsung.com/Products/Semiconductor/DRAM/index.htm


Chipset
                         
            Chipset Properties:
                  Motherboard Chipset        SiS 661FX
                  CAS Latency        2.5T
                  RAS To CAS Delay        3T
                  RAS Precharge        3T
                  RAS Active Time        6T
 
            Memory Slots:
                  DRAM Slot #1        256 MB (DDR SDRAM)
                  DRAM Slot #2        256 MB (DDR SDRAM)
 
            AGP Properties:
                  AGP Version        3.05
                  AGP Status        Enabled
                  AGP Aperture Size        64 MB
                  Supported AGP Speeds        1x, 2x, 4x, 8x
                  Current AGP Speed        8x
                  Fast-Write        Not Supported
                  Side Band Addressing        Supported, Enabled
 
            Chipset Manufacturer:
                  Company Name        Silicon Integrated Systems Corporation
                  Product Information        http://www.sis.com/products/index.htm#chipsets
                  Driver Download        http://download.sis.com/index_step1.php


BIOS
                         
            BIOS Properties:
                  BIOS Type        AMI
                  System BIOS Date        11/11/04
                  Video BIOS Date        09/06/04
 
            BIOS Manufacturer:
                  Company Name        American Megatrends Inc.
                  Product Information        http://www.ami.com/amibios


Windows Video
                         
      [ SiS 661FX_760_741_M661FX_M760_M741 ]
 
            Video Adapter Properties:
                  Device Description        SiS 661FX_760_741_M661FX_M760_M741
                  Adapter String        SiS Compatible VGA
                  BIOS String        2.06J.B1
                  Chip Type        SiS 661FX Rev 01F
                  DAC Type        Internal
                  Installed Drivers        SiSGRV
                  Memory Size        32 MB
 
            Video Adapter Manufacturer:
                  Company Name        Silicon Integrated Systems Corporation
                  Product Information        http://www.sis.com/products/index.htm#gpus
                  Driver Download        http://download.sis.com/index_step1.php
 
      [ SiS 661FX_760_741_M661FX_M760_M741 ]
 
            Video Adapter Properties:
                  Device Description        SiS 661FX_760_741_M661FX_M760_M741
                  Adapter String        SiS Compatible VGA
                  BIOS String        2.06J.B1
                  Chip Type        SiS 661FX Rev 01F
                  DAC Type        Internal
                  Installed Drivers        SiSGRV
                  Memory Size        32 MB
 
            Video Adapter Manufacturer:
                  Company Name        Silicon Integrated Systems Corporation
                  Product Information        http://www.sis.com/products/index.htm#gpus
                  Driver Download        http://download.sis.com/index_step1.php


PCI / AGP Video
                   
            Device Description        Device Type
            SiS 6330        Video Adapter
            SiS 6330        3D Accelerator
0
 
nobusCommented:
please, don't post such lengthy reports, just what is needed.
it talks about USB, but you stated that there was nothing related to usb in the bios.
At htis point, i would suggest a bios flash. but since you cannot identify the board, this is not possible.
0
 
ding-dongAuthor Commented:
Sorry about that post, so where should I go from here?
0
 
nobusCommented:
that is THE question !
if we can identify your mobo, or laptop, or manufacturer, then we can carry on. Now we are against the wall !
0
 
rindiCommented:
In my point of view your hardware is broken. The only way to repair that is to first unsolder the USB booster chips that are probably somewhere between the USB controller and the port and change them, and if that doesn't help you'd have to replace the USB controller chip. Appart from that being almost impossible without knowledge of the board, it also isn't easy to solder around on a notebook mainboard with all the components of the SMD surface soldered type.

Nobus mentioned something about using a USB pccard, that would be a possibility, after all, if you only have one pccard slot you can still get a USB wireless network dongle for your LAN, or check the notebook's bottom for a cover you could remove, there may be an empty mini PCI slot you could use for a wireless mini pci card (make sure there are antennae wires ready in that slot, if they're not there it is a lot of taking appart to get them into the system).
0

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