Calendar items not appearing in OWA

Posted on 2006-04-05
Last Modified: 2007-12-19
Hi - we are using Outlook 2003, with Exchange server 2003 and one of our users has pointed out that some of their Calendar items are not appearing when they login under OWA. The items do exist when logged into Outlook 2003!  The missing items seem to be re-occuring meetings (but some may not be). Has anyone else experienced this? Known problem/solution??


Question by:MadJock
    LVL 104

    Expert Comment

    OWA shows what is in the live database, so that would tend to indicate that the problem is with their Outlook client. If Outlook 2003 is running in cached mode, then I would look at exporting the contents of the calendar folder, then deleting the OST file and letting Outlook recreate it. Finally reimport the contents of the calendar folder and let it sync back up. Look for errors in the sync log once that is done to see if there are any problems being reported.


    Author Comment

    Hi Simon

    None of our users use the cached mode (or shouldnt be, I will double check this particular user).

    Anything else cause this behaviour?

    LVL 104

    Accepted Solution

    The only other cause could be a view or corrupt items. OWA is what I would believe as the true state of the mailbox on the server - so if there is missing content compared to Outlook then you have to look at possibly recreating the missing items (in the case of calendar entries) to see whether they then appear in OWA.


    Author Comment

    Sorry - I have been on holidays and didnt mean to abandon this question! Thanks to Sembee for answering. Jon

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    7 Experts available now in Live!

    Get 1:1 Help Now