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Outlook won't forward emails

I'm running MS Outlook 2003 with Windows XP. For some reason I can;t forward emails as McAfee blocks them (something about 571 protocol?). If I then shut down the program, start it again then try and forward an email again a box saying 'Starting Microsoft Office Word 2003 as your email editor' appears and freezes. I've downloaded service pack 2 and searched for viruses to no avail. In other applications then freeze as well like Word. This is driving me mad can someone help?

prasanna_lakkundi

You are facing this problem because the Ms Office 2003 files might have got corrupt. Please uninstall and reinstall Office 2003.

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Vittorio301

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11Edward23

ASKER

There is still something weird going on though. I have created 2 user profiles on this computer and whilst one of them is fine the other runs slowly and the sand timer constantly appears? Whats going on? Virus?

Vittorio301

Hi,

To make sure that your not infected by a virus I would recommend you go into safe-mode with networking and perform an online scan by Panda (www.pandasoftware.com) by doing the following:
Start | Run | Msconfig | Click on the "Boot.InI" tab | check on "Safe Boot" | Click on "restart now"

Chose Administrator as your user and log on to the internet and go to the Panda website and perform an online scan http://www.pandasoftware.com/products/ActiveScan.htm

To revert back into Normal mode follow the above steps and uncheck "Safe Boot"

Ganbare!