DDE Word 2000 sp3 -> Access 97

Dear all    
I'm tring to merge a microsoft word 2000 model from an Access 97 database. After merge operation, when I open the microsoft word template, it  
hung up "Waiting for Microsoft Access to Accept DDE Commands".  
In the background Microsoft Access opens, but nothing else happens. The word document is in 2000 SP3, and the Access database is 97.  
.. It's strange ... with Word SP 1 works correctly! :-(
What can I do??

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Hello pzilioli,

this could be an access setting
1. goto tools | options
2. click the advanced tab
3. uncheck the box to "ignore DDE requests"

but as you said it works in Word SP1, can you set up a new document with a test merge that works?
and how did you set up the merge with a table or a query, does changing this make a difference?

i read one post that installed office clean to solve this, but that would be a last resort

hope this helps a bit
pzilioliAuthor Commented:
1) DDE requests are enabled...
2) The merge is done with access table (i've tried with query but I obtain the same problem).
3) The word freeze in the "waiting for DDE" step appened only on office sp3 pc's...

.... boh!
what happens if you make a template in word SP3 and try a merge with that one?

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pzilioliAuthor Commented:
when I try to link word to access 97 db (every db!), It freezes with thie message "Waiting for Microsoft Access to Accept DDE Commands".  
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