Ok, I've asked this question before, but need to ask again b/c nothing seems to be working.
I have multiple 2003 servers, but there are two in particular that have Citrix Metraframe installed and from time to time they become unresponsive. They can be pinged, and they can be reached via my computer management to check which services are running. I can go to their advanced tab and do a shutdown by setting the action to: Restart and Force Apps Closed has been set to both NEver and Always (could lose data), but receive the WMI Error [Computer Management Properties] -> Error while trying to shutdcwn the computer: 15
I also try to RDP into them [FIRST] and receive this usual error message:
Remote Desktop Disconnected
The client could not establish a connection to the remote computer.
The most likely causes for this error are:
1)remote connections might be enabled at the remote computer - FALSE
2) The maximum number of connections was exceeded at the remote computer - FALSE [noone is able to log in]
3)A network error occurred while establishing the connection - NOPE
Someone suggested installed psshutdown from Sysinternals - www.sysinternals.com
- I did, and it appears to work, when I enter the information into the command prompt: psshutdown.exe \\YourComputerName -r
C:\Documents and Settings\username>psshutdo
wn \\citrix -r
PsShutdown v2.50 - Shutdown, logoff and power manage local and remote systems
Copyright (C) 1999-2005 Mark Russinovich
Sysinternals - www.sysinternals.com
CITRIX is scheduled to reboot in 00:00:20.
But the Server never reboots.
Someone else suggested these syntaxes:
shutdown \\yourservername /r /y /c
shutdown \\citrix /r /y /
when I attempt either of these i receive all of this:
C:\Documents and Settings\user>shutdown \\citrix /r /y /c
Usage: shutdown [-i | -l | -s | -r | -a] [-f] [-m \\computername] [-t xx] [-c "c
omment"] [-d up:xx:yy]
No args Display this message (same as -?)
-i Display GUI interface, must be the first option
-l Log off (cannot be used with -m option)
-s Shutdown the computer
-r Shutdown and restart the computer
-a Abort a system shutdown
-m \\computername Remote computer to shutdown/restart/abort
-t xx Set timeout for shutdown to xx seconds
-c "comment" Shutdown comment (maximum of 127 characters)
-f Forces running applications to close without warning
-d [u][p]:xx:yy The reason code for the shutdown u is the user code
p is a planned shutdown code
xx is the major reason code (positive integer less than 256)
yy is the minor reason code (positive integer less than 65536)
So, I then attempt trying syntaxes like this [-i | -r] [-m \\citrix] but receive:
'[-i' is not recognized as an internal or external command, operable program or batch file. so i try w/out the brackets and still receive not recognized.
Does anyone out there know of a trick, where a network server can be rebooted remotely ** ESPECIALLY WHEN REMOTE DESKTOP CONNECTION ERROR appears? It seems as though if the server can be pinged and reached via my computer management, there must be a way to get this thing restarted without actually having to go to the server and holding down the shutdown button. There are times those of us in the IT dept have to drive out to the office after hours or on the weekend to just hold down the button, b/c ppl are trying to remote into these servers to get their work done.
We've been experiencing this problem for months, and nothing is resolving. I'm posting 500 points here, but if someone can truly resolve this problem, I'll post a duplicate of this question w/500 pts, so you'll get 1000.
SO START THINKING EXPERTS!