muratelmas
asked on
Why my 2.5" Toshiba HDD is inaccessible ?
My 2.5" Toshiba HDD gave "Setup cannot access this disk" message during Windows XP setup, low level formatting programs and when using fdisk utility too. All of can see my disks informations ( like how many megabyte is my HDD, etc. ) but when i want formatting my disk they gave same error "setup cannot access this disk". Please for help for this situation. Thanks from now.
Is this an SATA disk? If so, you need to press F6 during the initial install and provide a floppy with the SATA controller drivers.
ASKER
No it isn't a SATA disk. It's an IDE disk (2.5" Toshiba MK6021GAS)
you may also want to check and see if the disk is locked...
To unlock the hard disk drive
unlock x:
The x represents the letter of the hard disk drive that you wish to unlock. For example, if you needed to unlock the C: drive, type c in the place of x.
To unlock the hard disk drive
unlock x:
The x represents the letter of the hard disk drive that you wish to unlock. For example, if you needed to unlock the C: drive, type c in the place of x.
This drive may have some strange partition information on it. A tool like Active KillDisk can wipe it clean: http://www.killdisk.com/
ASKER
I can't boot from HDD so i can't lock or unlock my HDD
By the way it isn't locked i think
Because it isn't locked in my bios
You can see photos about this error:
http://arcla.somee.com/toshiba_hdd_error/100_0498.JPG (WINDOWS)
http://arcla.somee.com/toshiba_hdd_error/100_0500.JPG (BIOS)
By the way it isn't locked i think
Because it isn't locked in my bios
You can see photos about this error:
http://arcla.somee.com/toshiba_hdd_error/100_0498.JPG (WINDOWS)
http://arcla.somee.com/toshiba_hdd_error/100_0500.JPG (BIOS)
ASKER
I've tried killdisk tool and after i couldn't it
It can see my HDD, but it gave me same error "setup cannot access this disk"
It can see my HDD, but it gave me same error "setup cannot access this disk"
You need to unlock the disk in DOS
ASKER
But how ? :(
Boot to a DOS/Win9x floppy in the a: drive and as above:
To unlock the hard disk drive
A:\unlock C:
To unlock the hard disk drive
A:\unlock C:
ASKER
boot from floppy with win98 disk
i wrote unlock c:
it did the command successfully
then i restart my computer
boot from win xp pro cd
then it gave me same error :
"SETUP CANNOT ACCESS THIS DISK"
i wrote unlock c:
it did the command successfully
then i restart my computer
boot from win xp pro cd
then it gave me same error :
"SETUP CANNOT ACCESS THIS DISK"
Do you know that the disk is good?
Can you run a DOD wipe on it using gdisk or some other utility?
If the HDD can successfully go through a disk wipe session, it should accept the OS.
If the HDD cannot be touched by another utility (such as GDISK or other disk utility) the drive may be bad.
Can you run a DOD wipe on it using gdisk or some other utility?
If the HDD can successfully go through a disk wipe session, it should accept the OS.
If the HDD cannot be touched by another utility (such as GDISK or other disk utility) the drive may be bad.
If this is a laptop hard drive, check if the drive is inserted all the way and making good contact.
I would look at SpinRite www.grc.com
ASKER
They did not work :(
The hard drives are bad my friend. Start looking into warranty info for the drives.
I got 5 bad HDD's from a well known PC manufacturer in a row before getting one which would succesfully fdisk and format. Keep your chin up, you will eventually get a good drive.
I got 5 bad HDD's from a well known PC manufacturer in a row before getting one which would succesfully fdisk and format. Keep your chin up, you will eventually get a good drive.
By the way, they were the same drive you are having issues with now. Maybe you got thte ones I sent back?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.