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OWA doesn't automatically pickup new mail...

cansib
cansib asked
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Last Modified: 2008-02-20
Hi,

I just migrated from Exchange 2000 to a new Exchange 2003 server.  Everything appears to be working great except OWA.  When a user has their mailbox open via OWA, it won't pickup new emails as they come in.  They have to click the "Check for New Messages" button.  On my 2000 server, they didn't have to do this, the emails would just show up.  Is there some kind of "automatic send/receive" option?  Is there a way to do this?  Thanks!

Mark
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Commented:
Hi cansib,

OWA does *not* automatically refresh the inbox for you.  The only way to do this is to click the check mail icon or install third party software on the OWA server (OWA Plus Pack).  OWA should be notifying that new mail is present via the pop up notification in the lower right, but that is the end.  


Cheers!

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