Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 275
  • Last Modified:

When in OutLook, computer crashes and I get "The system has recovered from a serious error"

The error signsture is;
BCCode: 19 BCP1: 00000020 BCP2: E15267DO BCP3: E15268EO BCP4: OC220401

Is this an outlook problem or an XP problem? Is this a Ram problem

Then it says there is as mini040506-01.dmp
  • 2
1 Solution
it sounds like it's an XP problem. Have you tried reinstalling Outlook?

Also be sure to check your event manager and post any related error messages so that we can assist you better.
adublaAuthor Commented:
I have reloaded both the OS and outlook as clean installs.
Both the OS and OutLook are updated.
adublaAuthor Commented:
I have heard before that this may be a Ram problem. Could that be true?

Featured Post

Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now