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Internet explorer sometimes shows "This page cannot be displayed" message.

Steviek411 asked
Medium Priority
Last Modified: 2008-03-17
Hello All,

If I open internet explorer and try to go to any website, periodically a page will say "This page cannot be displayed" But if I hit refresh the page comes up fine. It doesnt happen all the time...and it doesnt matter what page I go to. Any idea where I can start looking? I've checked our internet connection and it seems fine.

Any help would be appreciated.

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It sounds like you have latency issues.  Meaning, all the data being sent you is not flowing correctly.  Or you are getting corrupted data packets being sent to you.

Places to troubleshoot.... your provider has bad devices or problems outside your home or business.  The device you are connecting to i.e. DSL router is malfunctioning (try resetting it).  Maybe you have bad cabling or cables, if it is wireless maybe you are not transmitting well enough and should move device or boost the signal.  Lastly, I have seen electrical interference cause problems, light flourescent lighting, or to close to wiring in walls.

Good luck!

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Ask the Experts
I would:

1-  look at your installed programs. remove any search bars (yahoo, websearch, etc)

2- Clear IE cache (tool\options then delete files right in the middle(offline too) )

3- do an adware scan


open a command prompt.  type:
ping -t site_name_that_gets_errors.com

This will ping the site continuously till stopped.  When you get the "page cannot be displayed" message, check to see if you got a "request timeout" in the command prompt window.

If you got a request timeout, you have network connectivity problems.
If no request timeout, the problem is local on your system.  Try loading another browser such as firefox and see if the problem occurs with that browser.
Sam PanwarSr. Server Administrator


1.Some viruses disable antivirus sites like by adding them to the Hosts file.  To edit the file, enter this command in the Start | Run box, making sure to include the "." at the end:

      notepad C:\Windows\System32\Drivers\Etc\Hosts.

If you find lines with the names of antivirus sites, delete those lines, save the file, and try again.  A typical line would look like:   www.symantec.com

The full troubleshooting
2.If you are using the IE then use the following configure to see actual error not friendly error.
   Internet explorer > Tool >Internet Options > Advanced > Turn off Show friendly HTTP error
then you see actuall errro


Web site does not open

Cannot Display Web Pages with Norton Internet Securities 2000 Installed

The Page Cannot Be Displayed

Cannot Enter Game or Rooms

Hosts file

Internet Explorer Cannot Open the Internet Site..

Failed to connect

Pages unavailable or images missing

IE Troubleshooting page
The only line to keep would be the one that looks exactly like this:
Page cannot be displayed / Cannot find server or DNS Error.

Error Message: The Page Cannot Be Displayed

Cannot Open a Web Page in Internet Explorer and "Page Cannot Be Displayed"Error Is Displayed

Scan your system with latest virus definitioned antivirus/spybot search and destroy/CWShredder as well as adaware.Run all of them in safe mode
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