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Exchange 2003 mailbox missing some folders & messages Need to recover
I have a Client with a Windows 2003 Small Business Server SP1 setup, running Exchange 2003 SP2. One of the users realized that somehow some of her messages & folders were missing from her mailbox. She has lots of subfolders(50-75)
in some cases the folders were there, but not the messages. They were not Auto Archived, we checked that, and she swears that she did not delete them. ..
Tried rebuilding the mailbox, no change. OWA - Same issue. ScanPST, no help. And it appears that all of the backups have been overwritten that might have had the old data. So I am wondering what options I might have? I do have the log files for the previous month, is there a way to recover from them?
Thanks in advance
in some cases the folders were there, but not the messages. They were not Auto Archived, we checked that, and she swears that she did not delete them. ..
Tried rebuilding the mailbox, no change. OWA - Same issue. ScanPST, no help. And it appears that all of the backups have been overwritten that might have had the old data. So I am wondering what options I might have? I do have the log files for the previous month, is there a way to recover from them?
Thanks in advance
ASKER
yes, forgot to mention that I tried that, but these items do not show up.
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i meant the desktop where u have ur outlook client installed....
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Thanks for the input. I will give the Registry hack a whirl, as well as run ExMerge. They are using OLK2003
ASKER
From the MSKB article - http://support.microsoft.com/default.aspx?scid=kb;EN-US;886205
Note After you create the DumpsterAlwaysOn registry entry, you can recover items that were deleted after the registry entry was created. You cannot recover items that were deleted before the DumpsterAlwaysOn registry entry was added.
Note After you create the DumpsterAlwaysOn registry entry, you can recover items that were deleted after the registry entry was created. You cannot recover items that were deleted before the DumpsterAlwaysOn registry entry was added.
yeah that is for outlook to find them, shouldn't be affected if you do the exmerge which when done with dumpster on, pulls all the tombstoned (almsost dead) emails out into a dumpster cache
Cole