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Losing connection intermittently

Posted on 2006-04-05
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Last Modified: 2010-03-18
Scenario

Printer is shared of users PC to the network via MS AD, Application on server (Embrace) prints to the network printer. User loses printing ability to printer via the server application. If I manually connect to any server share from the users computer (\\servername\share\) the user is then able to print.

Any Ideas

Regards

Richard Hendrick
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Question by:richard_h
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7 Comments
 
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Expert Comment

by:Jay_Jay70
ID: 16389257
Hi richard_h,

is this just one user that loses the ability to print? what is the application? how is the printer connected   USB or parrallell   does windows print a test page fine?

Cheers!
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Author Comment

by:richard_h
ID: 16389576
Yes it is just one user that I am aware of. The server application is called Embrace. The printer is connected to the local machine via LPT port. Yes printing a windows test page is fine either way. Even when user cannot print from application. Once I connect the users machine to a share on that server everything is fine for a while. (This effects 2 printers connected via lpt ports on the local PC)

Richard
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Accepted Solution

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Jay_Jay70 earned 1000 total points
ID: 16389717
richard_h,

so the problem can be narrowed down to the application itself as windows printing works fine no matter what yes?
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Author Comment

by:richard_h
ID: 16393076
Yes and no, When I say it can print either way I mean from the local machine. It is printing windows test pages to LPT1 the Server Application is printing to the share on the machine and is mapped as it's Lpt1. (hope that makes sense) I have also started to investigate the posibility of faulty DNS on theis new clients site to maybe be the cause.
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 16396344
could be a bad record....

try this for me, next time you cant print from that application, try a word doco without using your workaround fix
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Author Comment

by:richard_h
ID: 16398373
Ok Will be there on Moday again and lt you know
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Author Comment

by:richard_h
ID: 16486163
I have turned the windows printer into a ip printer.

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