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lost pst path

colin7777 asked
Medium Priority
Last Modified: 2010-04-08
pst file closed after new profile the path is not the standard outlook path is their a log or something where the old paths were file could be anywhere on the network?
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Top Expert 2006
Hello colin7777,

if outlook didn't make a new pst file yet then you can look up the data path for the pst in outlook [differs per version]

in case you already have a new empty one on the default path and this was not a standard path it could be anywhere the user had permission to store files most of the time this will be a local [hidden] file

if you find it you can set it as standard again using these steps

1. in Outlook
2. go to File | Open | Outlook Data File
3. find your old .PST file and open it
4. you'll see it in your Folder List
5. go to Tools | E-mail Accounts
6. click View or change existing e-mail accounts
7. click Next and specify your preferred .PST as the default in the dropdown box underneath the mail accounts list

hope this helps a bit

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Top Expert 2008
Greetings, colin7777 !

PST file is usually located in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder.  It is a hidden file, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

If it is on the network, you need to ask the Network Administrator where the PST was placed.

Best wishes!

Top Expert 2008


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Thanks, war1
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