Sometimes "Mailbox - user" shows in folder list, other times displays as "user name", without the "Mailbox -"

In Outlook 2003 and previous Office versions, sometimes you will see the name of a mailbox displayed as "Mailbox - John Doe", other times it's displayed simply as "John Doe", without the "Mailbox -". Why does this happen? Can this be changed?
Bessemer-HDAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

war1Commented:
Greetings, Bessemer-HD !

When do you see the display the different display names?  If you click the To field in a new mail, Outlook autocomplete address feature is enabled.  The list comes from address book and nickname file.  So look in your address book and check if you have various names for the contact.

The name could be in nickname file, Outlook.nk2 file.  Search for *.NK2 and rename the file.  .NK2 file is located in
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder.

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

Best wishes!
0
Bessemer-HDAuthor Commented:
Hi War1, thanks for the response. I see the different display names in my folder list, either in the Mail view or the traditional folder list view.
0
war1Commented:
Bessemer, you may want to reset the names in your contacts list that you see different display names.  Go to the particular contact address.  Copy the information. Delete the contact address.  Close Outlook. Open Outlook. Recreate the contact name.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.