Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Sometimes "Mailbox - user" shows in folder list, other times displays as "user name", without the "Mailbox -"

Posted on 2006-04-06
5
Medium Priority
?
147 Views
Last Modified: 2012-05-05
In Outlook 2003 and previous Office versions, sometimes you will see the name of a mailbox displayed as "Mailbox - John Doe", other times it's displayed simply as "John Doe", without the "Mailbox -". Why does this happen? Can this be changed?
0
Comment
Question by:Bessemer-HD
  • 2
3 Comments
 
LVL 97

Expert Comment

by:war1
ID: 16392895
Greetings, Bessemer-HD !

When do you see the display the different display names?  If you click the To field in a new mail, Outlook autocomplete address feature is enabled.  The list comes from address book and nickname file.  So look in your address book and check if you have various names for the contact.

The name could be in nickname file, Outlook.nk2 file.  Search for *.NK2 and rename the file.  .NK2 file is located in
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder.

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

Best wishes!
0
 

Author Comment

by:Bessemer-HD
ID: 16393355
Hi War1, thanks for the response. I see the different display names in my folder list, either in the Mail view or the traditional folder list view.
0
 
LVL 97

Accepted Solution

by:
war1 earned 1000 total points
ID: 16418220
Bessemer, you may want to reset the names in your contacts list that you see different display names.  Go to the particular contact address.  Copy the information. Delete the contact address.  Close Outlook. Open Outlook. Recreate the contact name.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
A few solutions to a problem some of us have been having when trying to add Hostgator email accounts to Outlook 2016 (will probably work with Outlook 2013 as well).
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

577 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question