www.jigzone.com complains about displaying Java applets

Hello,

I have a three PC network, two wired (CAT-5) and one wireless with a 3COM OfficeConnect access point. I recently replaced one of the wired PCs and observed the following on the wired PCs. The problem does not exist with the wireless PC (laptop). Prior to the new PC installation, the problem did not exist. I have made no changes to the network or network firewall settings.  All other Internet access OK - including pages with JavaScript. Rebooting everything did not help. Taking new PC offline does not help.

http://www.jigzone.com/ [This is an online puzzle solving site, e.g. http://www.jigzone.com/z.php?i=F7055D516D48)

"The puzzle is loading..·...

Oops,the puzzle has failed to start in a reasonable time.
This could happen if your are no longer connected to the internet or your computer has problems displaying Java applets.

Investigate the problem" (link - http://www.jigzone.com/faq/help.php)

I followed the "Investigate the problem" suggestions and there were no issues.

What's happening?
LVL 1
MARSPATHRetired EE/Computers/ITAsked:
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blue_zeeCommented:

Is Java correctly installed?

Uninstall all J2SE Runtimes in Add and Remove Programs.

Reboot and delte the folder C:\Program Files\Java.

Now download and install the latest JRE5.0 Update 6 from this website:

http://java.sun.com/j2se/1.5.0/download.jsp

Reboot when finished and test.

Zee
MARSPATHRetired EE/Computers/ITAuthor Commented:
For all three PCs:

>> Uninstall all J2SE Runtimes in Add and Remove Programs.

No J2SE Runtimes in Add/Remove Programs.

>>Reboot and delte the folder C:\Program Files\Java.

No such folder (showing hidden folders)

PC#1 - New P4 CAT-5 to access point - http://www.jigzone.com/z.php?i=F7055D516D48) fails when old PC#1 replaced

PC#2 - P4 CAT-5 to access point - http://www.jigzone.com/z.php?i=F7055D516D48) worked untill PC#1 installed.

PC#3 - Wireless to access point - http://www.jigzone.com/z.php?i=F7055D516D48) works as always.

Is a puzzlement!
blue_zeeCommented:

That seems to mean there is no Java installed.

I would suggest installing JRE5.0 Update 6 from this website:

http://java.sun.com/j2se/1.5.0/download.jsp

Reboot when finished and test to confirm if the error persists.

Zee

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