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www.jigzone.com complains about displaying Java applets

Posted on 2006-04-06
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Last Modified: 2008-01-09
Hello,

I have a three PC network, two wired (CAT-5) and one wireless with a 3COM OfficeConnect access point. I recently replaced one of the wired PCs and observed the following on the wired PCs. The problem does not exist with the wireless PC (laptop). Prior to the new PC installation, the problem did not exist. I have made no changes to the network or network firewall settings.  All other Internet access OK - including pages with JavaScript. Rebooting everything did not help. Taking new PC offline does not help.

http://www.jigzone.com/ [This is an online puzzle solving site, e.g. http://www.jigzone.com/z.php?i=F7055D516D48)

"The puzzle is loading..·...

Oops,the puzzle has failed to start in a reasonable time.
This could happen if your are no longer connected to the internet or your computer has problems displaying Java applets.

Investigate the problem" (link - http://www.jigzone.com/faq/help.php)

I followed the "Investigate the problem" suggestions and there were no issues.

What's happening?
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Question by:MARSPATH
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LVL 29

Expert Comment

by:blue_zee
ID: 16393517

Is Java correctly installed?

Uninstall all J2SE Runtimes in Add and Remove Programs.

Reboot and delte the folder C:\Program Files\Java.

Now download and install the latest JRE5.0 Update 6 from this website:

http://java.sun.com/j2se/1.5.0/download.jsp

Reboot when finished and test.

Zee
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Author Comment

by:MARSPATH
ID: 16400025
For all three PCs:

>> Uninstall all J2SE Runtimes in Add and Remove Programs.

No J2SE Runtimes in Add/Remove Programs.

>>Reboot and delte the folder C:\Program Files\Java.

No such folder (showing hidden folders)

PC#1 - New P4 CAT-5 to access point - http://www.jigzone.com/z.php?i=F7055D516D48) fails when old PC#1 replaced

PC#2 - P4 CAT-5 to access point - http://www.jigzone.com/z.php?i=F7055D516D48) worked untill PC#1 installed.

PC#3 - Wireless to access point - http://www.jigzone.com/z.php?i=F7055D516D48) works as always.

Is a puzzlement!
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Accepted Solution

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blue_zee earned 1000 total points
ID: 16400709

That seems to mean there is no Java installed.

I would suggest installing JRE5.0 Update 6 from this website:

http://java.sun.com/j2se/1.5.0/download.jsp

Reboot when finished and test to confirm if the error persists.

Zee
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