Whats the easiest way to use vnc over the internet?

Hello,

I use vnc at work and its great, but how do I use it over the internet from say my house to my parents?  I try using their ip address but it just doesnt want to connect.

Thanks
mmacdougallAsked:
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fm250Commented:
check if they have firewall. Also make sure the serivce is up and running on their computer. Do they have a static ip?
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mmacdougallAuthor Commented:
they dont have a static ip, they just gave me the ip address they got by hoavering over the vnc icon
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Intense_AngelCommented:
The port that vnc goes through needs to be opened either via a router or software based firewall.  Try switching your port to 80 on both ends.
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mmacdougallAuthor Commented:
im not sure how to do that
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fm250Commented:
For the vnc to work, I think you need at least a public ip. if it's a private ip such as 192.168.1.2 then the 2 networks have to be connected or via vpn.

if there is a firewall or a router with staitic ip, you can forward the port to their pc.
hope this helps
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Intense_AngelCommented:
In the vnc application it should say somewhere (don't have it in front of me) something about which port to use along with the ip address.

So on the one connecting (yours) type in the ip address and the port 80...
Tell your parents to set there client to use or receive on port 80.

Since they don't have a static ip everytime you connect you will need to get there new ip address from them for you to plugin.

port 80 is always open for http traffic.  Not sure if it will work with vnc, try it though.  If it won't work you will need to find out were the port it wants to use by default is being blocked......i.e. firewall, or router.
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mmacdougallAuthor Commented:
so something like this 207.199.0.15:80
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Intense_AngelCommented:
yep
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mbfromitCommented:
The IP address revealed by vnc when you hover over the icon will be the local IP address of the PC.  As others have noted, your parents PC will need a PUBLIC IP ( otherwise known as a static IP ).  This IP address will be given to them by their ISP.  You must also remember to check their firewall settings.  Windows XP Service Pack 2 applies the firewall settings to the box by default.  See other comments about port numbers and such.

If the parents do not have a static IP, you could try having them go to http://www.whatismyipaddress.com/, note the IP listed and then you can connect to that IP address.

Note:  Windows XP has a built in "vnc" client/server.  It has two modes of operation.  You can use "Remote Desktops" to connect to a remote Windows XP box when noone is logged in.  Or, you can use Offer Remote Assistance to RD onto the box while a user is logged in.  You can then share their desktop so you can walk them through a problem.

The feature must be enabled on the remote PC.  See this MS article on how:  http://support.microsoft.com/kb/305608/en-us

Remote Desktop is found in Start > All Programs > Accessories >  Communications > Remote Desktop Connection

Good luck!
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mbfromitCommented:
I forgot that Remote Assitance requires that both PC's be a member of the same Domain.
A domain is a logical group of computers administerd by a Domain Admin.  You parents computer
is not likely to be Windows XP PRO.

I think you can still set up and use the Remote Desktop Feature though.

Also, vnc is still a viable option.  They are all using the same protocol anyway :)!

mbfromit
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fm250Commented:
Thanks mmacdougall.
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