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How do I clear the "location" cache for all new Calendar entries in Outlook 2000?

Posted on 2006-04-06
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Last Modified: 2012-01-26
My company recently acquired new build space and has a quite a few new conference rooms. As a result, the names of all conference rooms have changed. One of my users is running Outlook 2000 and whenever he is invited to or sends an invitation the new location of the meeting is cached in the "Locations" drop down box. The previously cached items are no longer valid and we can't seem to delete them. I tried to remove the N2K file in Application Data, but this didn't do the trick.

Any help is certainly appreciated.

Thanks!
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Question by:TGS-IS
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Expert Comment

by:war1
ID: 16396594
Greetings, TGS-IS !

Run command type:

To clear the cache, go to Start > Run and type

Outlook /cleanschedplus

Occasionally you'll need to use the full path to Outlook, so the command line looks like:

"C:\Program Files\Microsoft Office\Office11\Outlook.exe " /cleanschedplus

Best wishes!
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Author Comment

by:TGS-IS
ID: 16400495
Nope, didn't seem to work. When I tried this I did get prompted "The /cleanschedplus option will delete your SChedule+ server schedule. Are you sure you want to delete this data?". I cliked YES, killed outlook, restarted it and the cached locations still appear.

Any other tricks in your bag?

Thanks!
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LVL 97

Expert Comment

by:war1
ID: 16418352
TGS-IS,

Try these commands

go to Start > Run and type

Outlook /Switch

/cleanfreebusy

    Clears and regenerates free/busy information. This switch can only be used when you are able to connect to your Microsoft Exchange server.

/cleanprofile

    Removes invalid profile keys and recreates default registry keys where applicable.

/cleanreminders

    Clears and regenerates reminders.
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Author Comment

by:TGS-IS
ID: 16462123
Still no joy. The outlook.exe /switch wouldn't even run. It returned "The Command line argument is not valid. Verify the switch you are using."


Instead of using the user as a guinea pig and taking up his time, I've started using an installation of Outlook 2000 on one of my Citrix servers to test against. Interesting enough, I can find no trace of the N2K file in the Application Data folder.

Again, the cache that I'm trying to clear is in the Calendar, when you are setting up a new appointment........the "location" drop down box.

Thanks again for any help anyone has.


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LVL 97

Expert Comment

by:war1
ID: 16462159
When I wrote outlook.exe /switch, I mean to use the following switches,

/cleanfreebusy
/cleanprofile
/cleanreminders
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Author Comment

by:TGS-IS
ID: 16462251
Gotcha... Never the less, none of those switches worked. I hate to un-install/re-install Outlook, because of such a silly little annoying problem. I view the un-install/re-install option as a shotgun blast that never really tells me how to fix the problem.
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Author Comment

by:TGS-IS
ID: 16499206
Upping point value to this question. Still outstanding. Anyone else have any tricks? I'm about to pull the trigger on just re-installing Outlook on the PC. :(

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war1 earned 700 total points
ID: 16504109
TGS_IS,

You can create a new Outlook profile and move the calendar entries to the new profile.
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Expert Comment

by:worrach
ID: 37504248
the answer to your question is here;
http://www.slipstick.com/outlook/clearing-outlooks-most-recently-used-mru-lists/

Bizarrely it's not located in the NK2 file but it's kept as a binary format in the registry... I'm personally looking for a way to disable the caching process so if you find that let me know but the above link should take you to a page that will show you how to wipe the current cache. I tried it myself and it works.
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