Cannot access my website or email from office network.
Posted on 2006-04-06
My domain name expired a few days ago. After renewal, it took about 30 hours to come back up -- that is, for EVERYONE but my network of 3 computers.
When I connect to my site I get a "Network Solutions: Under Construction" splash page.
Further, when trying to get my email (using the Mac Mail app) I get the error message: "There may be a problem with the mail server or network. Check the settings for account 'email@example.com' or try again. The server error encountered was: The connection to the server 'mail.xxxxxx.com' on port 110 timed out."
This happens on 3 computers, in 3 different browsers on each computer -- all in my office.
However, when I unplug my laptop from the network and let it "find" a wireless network, both my website and email become available. Without emptying the cache, I plug back in, and everything is unavailable.
I initially was connected via a Dell Powerconnect 2508 router, then plugged the modem (Westell Model 2200, via Verizon DSL) directly into one computer to isolate the problem. I swapped the router for another (same model) did a factory reset it, and still, cannot connect.
I have emptied all caches, reset each browser, ran a Safari "fix" which entailed trashing some Library preferences, and ran a DNS flush command through Terminal, but I honestly don't know if I even did it correctly -- never used this app before and don't know a thing about UNIX.
I have shut down completely, restarted, shut down... nothing works.
Neither my ISP, hosting company, nor Network Solutions has been able to help.