Matshita UJDA360 CD-RW driver issue

I have an issue with the CD-ROM device driver, and can't get Windows to reinstall it. It'll "uninstall" the old driver, but when you get it to check for hardware again, it just loads the drivers it had before and then of course still does not work.

I need to force it to reload the drivers from the XP CD or find some online source for them. How do I do this?

(I can't find any UJDA360 specific drivers anywhere, so I assume it just uses the generic CD-ROM drivers)
LVL 2
SootahAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Irwin SantosComputer Integration SpecialistCommented:
Roll back the driver by going to device manager, then locate the CD ROM..go to the drivers tab and choose ROLLBACK.. resolve your problem?
SootahAuthor Commented:
No driver to rollback to.
Irwin SantosComputer Integration SpecialistCommented:
Boot into SAFE MODE.. go to device manager, remove ALL instances of ANY CD/DVD drives.. SHUTDOWN computer, power up..what happens?
Acronis True Image 2019 just released!

Create a reliable backup. Make sure you always have dependable copies of your data so you can restore your entire system or individual files.

WelkinMazeCommented:
Can't you just try to install drivers manually? Or reinstall the driver for the device? If you start this process it has to ask you at some point to browse through the list with compatible drivers.
SootahAuthor Commented:
I removed all CD devices in safe mode, rebooted, and nothing. Windows goes through the regular process of supposedly installing the device, but when it's done the device has an error.

Windows doesn't ask for a driver location when installing the CD drive, it's loaded from somewhere stored. I'd like to force it to load from somewhere else, since obviously this version is corrupted or something.
WelkinMazeCommented:
There has to be a "reinstall driver" button in the device properties. I suppose you can do the process manually from there.
SootahAuthor Commented:
GranModCommented:
Closed, 500 points refunded.
GranMod
The Experts Exchange
Community Support Moderator of all Ages

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.