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outlook alert limitations

Posted on 2006-04-07
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Last Modified: 2012-05-05
We have a client that has over 200 alerts at his calendar. Lately when he opens Outlook 2003 it prompts the alerts can not be displayed because the alert service is not available. If he close and open again the outlook it works fine.

Windows XP
Outlook 2003 over Exchange 2003 sp2

are there any limitation with the number of alerts you can have?

is there anyway to restore the alert service that is not working fine?


regards

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Question by:zaldivar05
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by:upul007
ID: 16399036
You can check if you have Office 2003 installed. If yes try re-running it.

When you say lately, that means it was working correctly previously right? Any idea if any new software or add-ins were added to that users pc?
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Author Comment

by:zaldivar05
ID: 16399061
yes, it was working. We did not install anything but outlook has made some weird things.

1.- it check by itself the option of usint word as default program to edit emails

2.- Some times you try to reply or forward an email but it does nothing when you click on reply or forward. If you wait about 10 or 15 second it works nice again.

It is virus and spyware free. We have checked with several antivirus programs.

Maybe we have to reinstall outlook again.
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Accepted Solution

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upul007 earned 500 total points
ID: 16399129
What is the status of the service packs?

What happens when you go to Tools > Options > Mail Format - untick use Word as email editor, close and reopen outlook and look at the Mail format Tab? Is it still set to Word?

On the Task bar can you see the Office 2003 logo? If you do, just click and open it. Select the No option to take part in the survey.

You could try doing a detect and repair from either within Outlook 2003 > Help or from Control Panel > Add / remove programs > Office 2003 - options.

That may help. For the above and the re-install you will need the CD but try that as the last option.

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Author Comment

by:zaldivar05
ID: 16403883
What happens when you go to Tools > Options > Mail Format - untick use Word as email editor, close and reopen outlook and look at the Mail format Tab? Is it still set to Word?

no, it is ok when we unstick it, but we still wonder who check it.

I will try to repair it and see what happen.
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