My colleague does quite a lot of printing of Word documents. Her documents contain the company logo at the top(quite small because it's compressed- and no other images in the document). She prints to a HP laserjet 5 printer on the network.
When she's printing documents she gets the "Word is preparing to background print the document" message and Word dies.
Initialy I thought this was just because of insufficient memory in her PC - half a Gig - because she leaves many programs open. So I gave her more and she now has 1.25 Gig.Still the problem persists.
I know you can disable background printing - but this is not an option as she needs to work on other docs while printing.
I've been googling this for hours - I believe background printing may be a problem with older printers and with network printing.
Although her network card is able to go at 100Mbps - because she lis ocally connected to a 10Mbps hub and a 10Mbps Hp Jetdirect Ex Plus 3 device, she's not hitting top speed. I'm wondering if this bottleneck is affecting the background printing????????
If so, I'm thinking of either upgrading this network devices to 100Mbps or just buying a new local printer.
Any thoughts, experts?
Many thanks in advance for your time.