Link to home
Start Free TrialLog in
Avatar of Rusalki
Rusalki

asked on

"Operating Sysmet not presonty configured..." Outlook won't start after reinstalling windows

Hi. I'm in outlook 2003.

I had to reinstall windows, now my outlook won't start. I insert my Office CD but there's no repair option, it's not detecting it, all I can do is install another Office.

I need to get my emails and outlook information!

Thanks.
Avatar of rrustean
rrustean

Hi Rusalki,
what error is it displaying?

Cheers!
ASKER CERTIFIED SOLUTION
Avatar of Brian Mulder
Brian Mulder
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of war1
war1
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Rusalki

ASKER

Hello

bruin, I don't have a PST backup. I don't think outlook makes them automatically.

war1, can't find outcmd.dat ANYWHERE on my pc...

In step 3 you're asking me to go into outlook, I cannot get it open at all, it just gives the error "Operating Sysmet not presonty configured to run this application", (sorry above i said "i'm in outlook", i meant "im using outlook 2003")

It's in outlook 11 (2003, i think)

Thanks!
Rusalki,

Outcmd.dat is a hidden file. Go to any folder and select Tools > Folder Options > View.  Check "Show hidden files and folders". Uncheck "Hide protected operating system files". Click OK.

To disable Outlook addins when you cannot open Outlook, do a search for extend.dat file and rename it.
Avatar of Rusalki

ASKER

War1, i have unhidden hidden files and even protected operating system files. still no results for either of those files in search...

To reitterate... All I have done is reinstall windows, and now these errors.

Thanks!
Avatar of Rusalki

ASKER

Hey, i found it, in my App Data, dunno why it wasnt showing up in a full system search. Give me a moment...
Avatar of Rusalki

ASKER

hi, i got as far as renaming the outcmd file but cannot find the extend.dat...
Avatar of Rusalki

ASKER

Found it. give me a minutes...
Avatar of Rusalki

ASKER

Sorted it out, finally found the PST file. Thank you guys.