"Operating Sysmet not presonty configured..." Outlook won't start after reinstalling windows

Hi. I'm in outlook 2003.

I had to reinstall windows, now my outlook won't start. I insert my Office CD but there's no repair option, it's not detecting it, all I can do is install another Office.

I need to get my emails and outlook information!

Thanks.
RusalkiAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rrusteanCommented:
Hi Rusalki,
what error is it displaying?

Cheers!
0
bruintjeCommented:
Hello Rusalki,

if you said reinstall i assume you didn't format the disk before installing windows

1. you could first do a search for your pst file
2. you must set Explorer to view hidden files goto Control Panel-> Folder Options-> tab View
3. when found copy it to a save location
4. reinstall office
5. when outlook opens it probably will create a new pst file
6. but you can control what pst-file is the default by going to Tools-> E-mail Accounts-> button Next-> dropdownlist below

hope this helps a bit
bruintje
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
war1Commented:
Greetings, Rusalki !

1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.

2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

3. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614

Best wishes!
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

RusalkiAuthor Commented:
Hello

bruin, I don't have a PST backup. I don't think outlook makes them automatically.

war1, can't find outcmd.dat ANYWHERE on my pc...

In step 3 you're asking me to go into outlook, I cannot get it open at all, it just gives the error "Operating Sysmet not presonty configured to run this application", (sorry above i said "i'm in outlook", i meant "im using outlook 2003")

It's in outlook 11 (2003, i think)

Thanks!
0
war1Commented:
Rusalki,

Outcmd.dat is a hidden file. Go to any folder and select Tools > Folder Options > View.  Check "Show hidden files and folders". Uncheck "Hide protected operating system files". Click OK.

To disable Outlook addins when you cannot open Outlook, do a search for extend.dat file and rename it.
0
RusalkiAuthor Commented:
War1, i have unhidden hidden files and even protected operating system files. still no results for either of those files in search...

To reitterate... All I have done is reinstall windows, and now these errors.

Thanks!
0
RusalkiAuthor Commented:
Hey, i found it, in my App Data, dunno why it wasnt showing up in a full system search. Give me a moment...
0
RusalkiAuthor Commented:
hi, i got as far as renaming the outcmd file but cannot find the extend.dat...
0
RusalkiAuthor Commented:
Found it. give me a minutes...
0
RusalkiAuthor Commented:
Sorted it out, finally found the PST file. Thank you guys.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.