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"Operating Sysmet not presonty configured..." Outlook won't start after reinstalling windows

Hi. I'm in outlook 2003.

I had to reinstall windows, now my outlook won't start. I insert my Office CD but there's no repair option, it's not detecting it, all I can do is install another Office.

I need to get my emails and outlook information!

Thanks.
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Rusalki
Asked:
Rusalki
2 Solutions
 
rrusteanCommented:
Hi Rusalki,
what error is it displaying?

Cheers!
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bruintjeCommented:
Hello Rusalki,

if you said reinstall i assume you didn't format the disk before installing windows

1. you could first do a search for your pst file
2. you must set Explorer to view hidden files goto Control Panel-> Folder Options-> tab View
3. when found copy it to a save location
4. reinstall office
5. when outlook opens it probably will create a new pst file
6. but you can control what pst-file is the default by going to Tools-> E-mail Accounts-> button Next-> dropdownlist below

hope this helps a bit
bruintje
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war1Commented:
Greetings, Rusalki !

1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.

2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

3. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614

Best wishes!
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RusalkiAuthor Commented:
Hello

bruin, I don't have a PST backup. I don't think outlook makes them automatically.

war1, can't find outcmd.dat ANYWHERE on my pc...

In step 3 you're asking me to go into outlook, I cannot get it open at all, it just gives the error "Operating Sysmet not presonty configured to run this application", (sorry above i said "i'm in outlook", i meant "im using outlook 2003")

It's in outlook 11 (2003, i think)

Thanks!
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war1Commented:
Rusalki,

Outcmd.dat is a hidden file. Go to any folder and select Tools > Folder Options > View.  Check "Show hidden files and folders". Uncheck "Hide protected operating system files". Click OK.

To disable Outlook addins when you cannot open Outlook, do a search for extend.dat file and rename it.
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RusalkiAuthor Commented:
War1, i have unhidden hidden files and even protected operating system files. still no results for either of those files in search...

To reitterate... All I have done is reinstall windows, and now these errors.

Thanks!
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RusalkiAuthor Commented:
Hey, i found it, in my App Data, dunno why it wasnt showing up in a full system search. Give me a moment...
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RusalkiAuthor Commented:
hi, i got as far as renaming the outcmd file but cannot find the extend.dat...
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RusalkiAuthor Commented:
Found it. give me a minutes...
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RusalkiAuthor Commented:
Sorted it out, finally found the PST file. Thank you guys.
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