What's your INBOUND/OUTBOUND Attachment Size Limit?

Posted on 2006-04-07
Last Modified: 2012-06-27
Hey EE People,

What is your company's sending and receiving size limits?  We currently have a 2MB outbound email size limitation and we do not restrict inbound email sizes (or anything else for that matter...I live in the land of 6+ GB mailboxes, ~sigh~.)  

I've asked that we increase the outbound attachment size limit to something a bit larger, like 5-10 MB.  I'm having difficulty selling my director on it because he doesn't want another 'incident'...basically, a 15MB Powerpoint presentation was sent to our President elect while he was traveling.  He had a dial-up connection and it crashed his email client when it tried to download that attachment.  Instead of talking to this guy about possibly setting up a rule not to sync anything larger than x bytes while traveling, our CIO freaked out and had us put the outbound email limitation in place.  No warning, just do it (on a Saturday, no less.)  So, in response to that knee-jerk reaction, all of our staff went nuts on us for making a change without talking about it.  

We now have to maintain and troubleshoot a gazillion FTP sites, and, BEST OF ALL, we purchased another mail server, another domain name, and set it up with NO sending limits!!!!!  In addition to the Exchange profile in Outlook, we have to set people up with an IMAP/POP3 account to this other iMail server so they can send large attachments.  Since it uses a different domain name than our Exchange server, it's ok?  WTF, mates?

Anyway, my goal is to up the limit a bit, reduce the number of support calls, quit managing all of these FTP sites, and get rid of that stupid iMail system.  I'm looking for a little ammo.

Thanks so much,
Question by:spesupport
    LVL 17

    Expert Comment

    We do not rely on email as a storage medium and have directed staff to (including management) limit their total email volume to 1GB. They are required to archive, save mails and take hard copies.

    Outgoing emails are set to 750kb and incoming limit is 20MB.

    We got rid of a mail server due to getting 9000 emails per day as spam. There were only 20 users involved.Shared bandwidth was misused.

    Author Comment

    Thanks for the response, upul007.  

    What do you have setup for your staff to send large files?  I'd like to move away from FTP sites, as it seems more and more companies are now restricting FTP access.  

    Here's what would be my dream solution:

    Find a server based program that hosts an externally accessable website.  Our employees would login to the web UI (preferrably with their Active Directory logins.)  They would then have a personal 'workspace'.  They could create a new folder, upload files to it, and then have it generate an email with random usernames and passwords that would be sent to people on the outside.  They could control how long to keep it active.  When it expired, the usernames and passwords would no longer be usable and the files would be purged automatically.  They would also have the option to allow people to upload files to their workspace, too.  

    Anybody know of any software like that?

    LVL 31

    Accepted Solution

    One point of view that hasn't so far been mentioned is the legal consequence of sending out something in the form of an email.  A sent email does have legal weight, just as much as a letter, fax or telex does (showing my age here).  Whether it arrives at the other end is another matter - having a good email server helps here to prove the fact, in a similar way you would get a Certificate of Posting on a letter, or a receipted Journal from a fax machine, (Telex is immediately proven to be sent as each character appears simultaneously at each end), but that is not the point.  The question is: if FTP or a website is used to host your emails, does this constitute a legally binding event?  My feeling is that it does not.
    LVL 17

    Assisted Solution

    moorhouselondon has a very good point there. Since it is corporate emails that you refer to spesupport, there are legal issues that you will need to look at also.

    >> What do you have setup for your staff to send large files?

    We have three departments which require to send out flyers ranging from 150kb to 10MB. The department  staff require to send the sample email to IT and we schedule a date/time slot after working hours for them to send. We used to use Exchange to send messages beyond a particular size after hours but since there was no co-ordination, most of the emails got returned. It played havoc with other urgent emails as well getting delayed or returned.

    Now everythings going smoothly.

    I cant exactly say that I like your dream solution. This is since there will be other issues and it's own set of problems with the idea. Perhaps someone else may be able to comment better through experience.

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