No hard drive detected

Ok I will start from the beginning. Last night my compuyer kept freezing. I did some cleanups using a program I have. This including optimizing my registry. Well when I was done I rebooted and i got the blue screen of death with the following info:
Windows could not start because the following file is missing or corrupt
\windows\system32\config\system

I tried to use my recovery console and I get this message:
No hard drive detected.
 I went into my BIOS and it is there.Dont know what the heck to do from this point. Please help!
CareyGAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Irwin SantosComputer Integration SpecialistCommented:
seems like your hardrive is failing. if your data is that valuable... send it in for recovery

http://www.gillware.com

the fact that you have a missing or corrupt file is evidence of a possible software problem.. but when your hardrive stops showing in the BIOS, then that would be related to your hardware..most likely the drive.

Other Experts will say download this and install that to assist you in attempting to repair yourself, that's risky due to further damage of the drive.  If you want a real test to check your drive..locate the manufacturer & model number, visit the manufacture website and download their diagnostic tool which will confirm your drive's health.
0
CallandorCommented:
To eliminate a Windows problem, try booting with a Knoppix CD.  If it can't detect your hard drive, consider it as dead or dying.
0
CareyGAuthor Commented:
How do I get this.......Knoppix CD

alos will my BIOS tell me the hard drive info I will need to get the diagnostic test?
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

CareyGAuthor Commented:
This is what is showing in my BIOS under harddrive:

HL-DT-ST  GCE-8160B
HL-DT-ST  GCE-8400B
0
Irwin SantosComputer Integration SpecialistCommented:
how about open your computer up and look at the hardrive for the manufacturer & model number.
0
CallandorCommented:
>How do I get this.......Knoppix CD

http://www.knopper.net/knoppix/index-en.html
0
CareyGAuthor Commented:
ok that site is insane! How do I do a simple download of the program onto a disk???
0
CallandorCommented:
You have to download an iso image and burn it to a CD.  This CD is completely self-enclosed and is bootable, so it won't depend on anything on the trouble machine.
0
CareyGAuthor Commented:
Well i have my computer sitting here on my table. I have no idea what I am looking for, where is my hard drive? I am not as dumb as I sound really and have fixed many computer problems all on my own butttt not too good with the inside of the computer. lol
0
CareyGAuthor Commented:
Ok its a seagate. I believe I have 2 of them. Do I need to disconnect it to get the model number, I dont want to screw anything up.
0
Irwin SantosComputer Integration SpecialistCommented:
Can't get any more screwed than it already is.... ;-)

The hardrive will have a 40/80 data cable and power cable attached to it (2black, 1 red, 1 yellow).. Make sure you are not Looking at the CD-ROMdrive.

So they are seagates. .the model number will be printed on the label, so you will probably have to remove the cables (remember the orienation and location of what position the cables connect to the drives so that you can reattach).
0
Irwin SantosComputer Integration SpecialistCommented:
Your drive will look something like the one pictured

http://www.seagate.com/products/personal/barracuda.html

Here is Seatools....

http://download.seagate.com/seatools/registration.nsf/eula/desktop


Tell you what...don't disconnect anything....this tool does ATA & SATA... the only reason why I needed the model number was to make sure I get the right tool for either ATA or SATA.... Seatools does both.
0
CareyGAuthor Commented:
Awesome! Downloading now. Thanks so much!
0
jamietonerCommented:
are you using raid if so when you boot to the os cd you would have to load a raid drive or the hdds wouldn't be seen. also if there is no raid and they are scsi or sata hdds depending on what os and service pack your runinng you may need to load a driver with the f6 key while booting to the os cd.
0
CareyGAuthor Commented:
Ok i did the qwhole f6 thingie, now I am at the recovery console, at the command prompt. C:/windows

Please help, I have no idea what command to type in. My first problems was
Windows could not start because the following file is missing or corrupt
\windows\system32\config\system\

then this error

No hard drive detected.

So I dont know what command I want the console to help with.
0
jamietonerCommented:
here a link that will tell yah what you need to type in at the command prompt
http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Irwin SantosComputer Integration SpecialistCommented:
did you run Seatools?
0
CareyGAuthor Commented:
Hi I couldnt run seatools, wouldnt boot up.

I went to that site thank you so much jamie, I did all of part 1 and I am now in safe mode and I didnt lose anything....yet..lol
I am doing part 2 now and then I should be good to go. Thank you all soooo much, will let you know when its all fixed!
0
Irwin SantosComputer Integration SpecialistCommented:
@Carey G..."Hi I couldnt run seatools, wouldnt boot up."

What was the error message?
0
CareyGAuthor Commented:
Its all fixed. Thank you all so much for helping me fix this without losing any of my important files!!
0
jamietonerCommented:
no problem
0
Irwin SantosComputer Integration SpecialistCommented:
@CareyG...thanks for the grade...though you have your files...there is something inherently still wrong....

Something has caused your files to go "poof", and I'm still suspecting the drive.

Perhaps it would be prudent for you to backup your system, and get the Seatools to diagnose.
0
CareyGAuthor Commented:
I am thinking that registry cleaner I used right before I rebooted last night. I had no problem before that. I am indeed backing up all my files as we speak though. lol
I used something called Advanced System Optimizer. Ever hear if it?
0
Irwin SantosComputer Integration SpecialistCommented:
@CareyG...yes, I have...one more good reason for me to stay away from it ;-)

Just kidding... what option do you suspect you selected that would have made your drive go that route?
0
CareyGAuthor Commented:
No idea, I was trying to clean out my computer because it was running slow, so I did the defrag, diskclean and then the registry fixer/cleaner. I just made it do all the recommended deletions. I will NEVER make that mistake again!
0
Irwin SantosComputer Integration SpecialistCommented:
ok.. i can live with that.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Desktops

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.