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Intelligent Message Filter v2 Uninstalled - How to Repair

My IMF was playing up, and it was thought that v1 was still installed as well as v2 (obviously installed with Exchange 2003 SP2).  In add/remove programs IMF was listed so I uninstalled that with the intention of getting it working again.  Now I realise that it was IMF v2, part of SP2, that I uninstalled.

Please can someone advise me how I can reinstall IMF v2?  I've tried reinstalling SP2 but no joy - if I leave the "contentfilterversion" key in the registry it warns me I still have v1 installed.  If I remove it, setup proceeds with the 'update' attribute, and I get a general installation error preventing me from installing SP2 further.

The error in the install log is:
***ERRORLOG EVENT*** : ISetupComponent::Pre/Post/Install() exception caught in ISetupManager::RunInstallPhaseAndCheckResults()

Thanks...
0
Stee
Asked:
Stee
  • 6
  • 6
1 Solution
 
SembeeCommented:
You cannot remove IMF v2, it is part of the Service Pack. Therefore you must have removed version 1, but it has removed some of the version 2 components.

Take a look at this question, it should help you with removing the remainder so that you can re-service pack the server.
http://www.experts-exchange.com/Networking/Email_Groupware/Exchange_Server/Q_21802267.html

Simon.
0
 
SteeAuthor Commented:
Well I know about the ContentFilterVersion key, I mentioned that I'd altered that in my original post.  Trouble is, it looks as though even after I remove the key or change it to 2, setup for SP2 proceeds (you get the Next button that isn't greyed out this time) but I get the error still.

So how do I work around this error?  Unless of course there's more I need to delete?

Am I right in saying SP2 simply can't be reinstalled, or is it that it can't be removed?
0
 
SembeeCommented:
SP2 can be reinstalled, but it cannot be removed.
You could try a reinstall of Exchange itself - from the CD. Choose Reinstall as an option. That will reinstall the system components, then you could try reinstalling the service pack on top. It will throw back some version mismatch errors, but there isn't much you can do about those.

Simon.
0
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SteeAuthor Commented:
I dont want to lose my configuration, so would reinstalling the original Exchange version be wise?  And that would also mean applying SP1 and SP2, right?

Also, are you certain that you can reinstall SP2?  If so then I still have a problem because it is giving me the error I have mentioned already.
0
 
SembeeCommented:
You don't loose any of the Exchange configuration when reinstalling the application. It simply refreshes the system files. It does throw some errors where the dates are newer.
As for service packs - they are cumulative - you can go straight from no service pack to service pack 2.

Simon.
0
 
SteeAuthor Commented:
Ok, I'll maybe give the exchange reinstall a try.  I just wonder what will happen to the likes of my Mobile settings that came with SP2, will the be removed or retained but lay dormant?!
0
 
SembeeCommented:
Configuration sits in the database - so they will not work while you are reinstalling, but when you are back to the full service pack you should find that it is all set as before. The reinstall doesn't remove anything, anything it doesn't understand it ignores.

Simon.
0
 
SteeAuthor Commented:
Well I've now tried to reinstall the Exchange installation.  It advised me to reinstall SP2 as expected.  But when I went to install SP2 I get a similar error as before.  The contents of the eventlog.txt it refers to are as follows:

[04/13/06,16:55:56] Setup.exe:

GetGlobalCustomProperty(B51015E7-26A5-4c8f-B871-26ABA9BEFB65)
[04/13/06,16:55:56] Setup.exe: LoadSetupDatabase()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: IsRunningUnattended
[04/13/06,16:55:56] Setup.exe: AddGlobalCustomProperty
[04/13/06,16:55:56] Setup.exe: IsRunningUnattended
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadHelpManager()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: ISetupManager::LoadCommandLineMgr() completed
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: ISetupManager::LoadSetupLog() completed
[04/13/06,16:55:56] Setup.exe: ISetupManager::RunIntro() starting
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadDependencyMgr()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadCDInfoMgr()
[04/13/06,16:55:56] Setup.exe: GetCustomProperties()
[04/13/06,16:55:56] Setup.exe: get_CustomProperties()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadTemplMgr()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadDiskInfoMgr()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadUIManager()
[04/13/06,16:55:56] Setup.exe: in RegisterSetupService()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe:

GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:55:56] Setup.exe: IsRunningUnattended
[04/13/06,16:55:56] Setup.exe:

GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadAccountManager()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadValidationManager()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadDependencyManagerUI()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadServerGroupManager()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:56] Setup.exe: inside ISetupManager::LoadChangeFolder()
[04/13/06,16:55:56] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:57] Microsoft Search: Initialize, Search version '9.107.8320'

installed.
[04/13/06,16:55:57] setup.exe: ***ERRORLOG EVENT*** : ModuleID not found in map in

GetSetupComponentByModuleID() -- [{DA943894-7A14-4FFF-BBDC-C004FAE2310B}]
[04/13/06,16:55:57] setup.exe: ***ERRORLOG EVENT*** : ModuleID not found in map in

GetSetupComponentByModuleID() -- [{94B7AD3E-0B63-42AC-A542-082ED1F78787}]
[04/13/06,16:55:57] setup.exe: ***ERRORLOG EVENT*** : ModuleID not found in map in

GetSetupComponentByModuleID() -- [{ECD1A63D-DBAF-442C-BF46-904364A96B00}]
[04/13/06,16:55:57] Setup.exe: inside ISetupManager::LoadActionOverrides()
[04/13/06,16:55:58] setup.exe: ***ERRORLOG EVENT*** : ISetupComponent had an

InstallProblem while trying to set install action override
[04/13/06,16:55:58] Setup.exe: inside ISetupManager::LoadScenarioFactory()
[04/13/06,16:55:58] Setup.exe: in InternalRegisterSetupService()
[04/13/06,16:55:58] Setup.exe: inside ISetupManager::InitializeUIManager()
[04/13/06,16:55:58] WizardUI: entering CWizardUI::Start()
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({496A525F-E168-11D2-ACD9-00C04F8EEBA1})
[04/13/06,16:55:58] WizardUI: leaving CWizardUI::Start()
[04/13/06,16:55:58] WizardUI: entering CWizardUI::DisplayStartup()
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({A5F918B0-5E66-11D2-ACCA-00C04F8EEBA1})
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[04/13/06,16:55:58] Setup.exe:

GetGlobalCustomProperty(DF8FF64A-1967-4871-9E32-CA2F819BAB81)
[04/13/06,16:56:00] Setup.exe:

GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[04/13/06,16:56:02] Setup.exe: ISetupManager::GetBaslineComponents()
[04/13/06,16:56:02] Setup.exe: ISetupManager::ResetBaselineActions() :

SMP_SUITEBASELINE
[04/13/06,16:56:02] Setup.exe: ISetupManager::GetBaslineComponents()
[04/13/06,16:56:02] Setup.exe: ISetupManager::ResetBaselineActions() :

SMP_SUITEBASELINE
[04/13/06,16:56:02] Setup.exe: ISetupManager::GetBaslineComponents()
[04/13/06,16:56:02] Setup.exe: ISetupManager::ResetBaselineActions() :

SMP_SCENARIOBASELINE
[04/13/06,16:56:02] WizardUI: entering CWizardUI::SelectScenario()
[04/13/06,16:56:03] Setup.exe: StartUIManager()
[04/13/06,16:56:03] WizardUI: entering CWizardUI::RunScenario()
[04/13/06,16:56:03] WizardUI: entering CWizardUI::AddPage()
[04/13/06,16:56:03] WizardUI: entering CWizardUI::AddPage()
[04/13/06,16:56:03] WizardUI: entering CWizardUI::AddPage()
[04/13/06,16:56:03] WizardUI: entering CWizardUI::AddPage()
[04/13/06,16:56:03] WizardUI: entering CWizardUI::AddPage()
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({1650AF31-D056-4820-88CA-BCCF7F1B40AF})
[04/13/06,16:56:03] WizardUI: entering CWizardUI::ShowPages()
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({A5F918B0-5E66-11D2-ACCA-00C04F8EEBA1})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:56:03] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:56:04] Setup.exe:

GetGlobalCustomProperty({F24FCE05-8B5C-472F-9F53-9C9BB3DE50AF})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({CDD00162-2E69-11D3-A829-00C04FB1799F})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({25C55D12-0F74-4926-83CE-4B83DDFA2D46})
[04/13/06,16:56:05] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({F8A58295-3F45-4B7E-AE81-BD9C67AE562B})
[04/13/06,16:56:05] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({25C55D12-0F74-4926-83CE-4B83DDFA2D46})
[04/13/06,16:56:05] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty({F8A58295-3F45-4B7E-AE81-BD9C67AE562B})
[04/13/06,16:56:05] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:05] Setup.exe:

GetGlobalCustomProperty(DF8FF64A-1967-4871-9E32-CA2F819BAB81)
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({F24FCE05-8B5C-472F-9F53-9C9BB3DE50AF})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({CDD00162-2E69-11D3-A829-00C04FB1799F})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({25C55D12-0F74-4926-83CE-4B83DDFA2D46})
[04/13/06,16:56:07] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:07] Setup.exe:

GetGlobalCustomProperty({F8A58295-3F45-4B7E-AE81-BD9C67AE562B})
[04/13/06,16:56:07] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:08] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:08] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:08] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:08] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({25C55D12-0F74-4926-83CE-4B83DDFA2D46})
[04/13/06,16:56:09] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({F8A58295-3F45-4B7E-AE81-BD9C67AE562B})
[04/13/06,16:56:09] WizardUI: ***ERRORLOG EVENT*** :

ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty()
[04/13/06,16:56:09] Setup.exe: ISetupManager::RunIntro() complete
[04/13/06,16:56:09] Setup.exe: ValidateAndCorrectTheInstallOrder()
[04/13/06,16:56:09] Setup.exe: Attempted Order
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange

[{829300FF-C155-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Forest Preparation

[{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Domain Preparation

[{96A92CD4-C08D-4B20-8EAA-93F1EA65D623}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Messaging and Collaboration

Services [{F333D98A-C152-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange System Management Tools

[{A427613B-C153-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: ValidateAndCorrectTheInstallOrder()
[04/13/06,16:56:09] Setup.exe: Attempted Order
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange

[{829300FF-C155-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Forest Preparation

[{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Domain Preparation

[{96A92CD4-C08D-4B20-8EAA-93F1EA65D623}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Messaging and Collaboration

Services [{F333D98A-C152-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange System Management Tools

[{A427613B-C153-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: ValidateAndCorrectTheInstallOrder()
[04/13/06,16:56:09] Setup.exe: Attempted Order
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange

[{829300FF-C155-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Forest Preparation

[{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Domain Preparation

[{96A92CD4-C08D-4B20-8EAA-93F1EA65D623}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange Messaging and Collaboration

Services [{F333D98A-C152-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: Microsoft Exchange System Management Tools

[{A427613B-C153-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:09] Setup.exe: ISetupManager::RunLoadSetup() complete
[04/13/06,16:56:09] Setup.exe: RunInstall()
[04/13/06,16:56:09] Setup.exe: ISetupManager::RunInstallLists() starting
[04/13/06,16:56:09] Setup.exe: CSetupManager::InstallSetupFiles() starting
[04/13/06,16:56:09] Setup.exe: CSetupManager::InstallSetupFiles() returning,

CoreProp_DontInstallSuiteFiles == 1
[04/13/06,16:56:09] Setup.exe: IsRunningUnattended
[04/13/06,16:56:09] WizardUI: entering CWizardUI::DisplayProgressScreen()
[04/13/06,16:56:09] WizardUI: entering CWizardUI::ProgressThreadCall()
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:09] Setup.exe:

GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
[04/13/06,16:56:10] Setup.exe:

GetGlobalCustomProperty({7F242DEB-9933-11D2-AF0A-00C04F797FB8})
[04/13/06,16:56:10] Setup.exe: ISetupManager::RunInstallFromList(IP_PREINSTALL)

starting
[04/13/06,16:56:10] Setup.exe:

GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[04/13/06,16:56:10] Setup.exe: ValidateAndCorrectTheInstallOrder()
[04/13/06,16:56:10] Setup.exe: Attempted Order
[04/13/06,16:56:10] Setup.exe: Microsoft Exchange

[{829300FF-C155-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:10] Setup.exe: Microsoft Exchange Forest Preparation

[{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}]
[04/13/06,16:56:10] Setup.exe: Microsoft Exchange Domain Preparation

[{96A92CD4-C08D-4B20-8EAA-93F1EA65D623}]
[04/13/06,16:56:10] Setup.exe: Microsoft Exchange Messaging and Collaboration

Services [{F333D98A-C152-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:10] Setup.exe: Microsoft Exchange System Management Tools

[{A427613B-C153-11D2-92EF-00C04F79F1A8}]
[04/13/06,16:56:10] Setup.exe:

GetGlobalCustomProperty(DF8FF64A-1967-4871-9E32-CA2F819BAB81)
[04/13/06,16:56:10] WizardUI: entering CWizardUI::RunningComponent()
[04/13/06,16:56:10] WizardUI: entering CWizardUI::RunningComponent()
[04/13/06,16:56:10] setup.exe: ***ERRORLOG EVENT*** :

ISetupComponent::Pre/Post/Install() exception caught in

ISetupManager::RunInstallPhaseAndCheckResults()
[04/13/06,16:56:10] Setup.exe: IsRunningUnattended
[04/13/06,16:56:12] Setup.exe: ISetupManager::RunInstallFromList(IP_PREINSTALL)

completed
[04/13/06,16:56:12] WizardUI: entering CWizardUI::RunningComponent()
[04/13/06,16:56:12] Setup.exe: IsRunningUnattended
[04/13/06,16:56:12] WizardUI: entering CWizardUI::DisplayFinal()
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({0BE0948F-9604-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
[04/13/06,16:56:12] Setup.exe:

GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[04/13/06,16:56:13] Setup.exe:

GetGlobalCustomProperty(DF8FF64A-1967-4871-9E32-CA2F819BAB81)
[04/13/06,16:56:15] Setup.exe: SetupManager::RunPostSetupLaunch() starting
[04/13/06,16:56:15] Setup.exe: SetupManager::RunPostSetupLaunch() ending
[04/13/06,16:56:15] Setup.exe: Exiting RunInstall
[04/13/06,16:56:15] Setup.exe: UnloadSuiteComponents()
0
 
SembeeCommented:
Try downloading another copy of the Service Pack.
Are you running this from a local drive or across a network?

Simon.
0
 
SteeAuthor Commented:
Run from a local drive.  It worked fine the first time.
I've just tried another copy of SP2 and that failed too...
0
 
SembeeCommented:
I will confess that I didn't read the event log you posted too carefully - a large block of text just makes my eyes glaze over.

I am finding zero on that error message.
The last throw of the dice is to flush out the temp files - all the temp files you can find (they are scattered everywhere). Then reboot the machine and try again.

The problem you are getting is an exception dump, so it is like there is a problem somewhere in the system.

If that doesn't work, there is one choice - you will have to call Microsoft.

Simon.
0
 
SteeAuthor Commented:
Yeh, sorry about the block of text, got carried away :o)

I think I've finally solved it with a completely unrelated issue.  There were setup files from SQL2000 installations lurking about, and once I removed SQL and set it all up again, SP2 was able to run from the CD.

Not to worry, you were close.  Points awarded anyway...

Many many thanks for helping Simon.
0

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