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Can connect to network but will not go online

Just got a new computer in office that will get on network, but will not go online. Was coming up with pseudo adapter, so I uninstalled IPv6 and that went away, but still can not get online.
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norcalish
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norcalish
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1 Solution
 
pyroman1Commented:
Are you using DHCP?  If so, does a valid IP address get assigned to the computer?

When you say "online" do you mean access the internet?
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norcalishAuthor Commented:
yeah I mean access the internet...and it does pick up an ip and pings everything on the network.
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pyroman1Commented:
Can you ping an external site?  This eliminates the browser as a possible problem.

Also, did the computer come with some type of firewall preinstalled that may be blocking external access?
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norcalishAuthor Commented:
nope...I thought it may be a winsock problem, but that didn't work when I did a winsock fix. even tried destructive restore
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Valentin NikolovSystem and Network AdministratorCommented:
hi

may be the server that gives the Internet in your network have to be configured
to allow the new  PC to have internet


or your DNS doesn't work
try to open Web page by typing the IP of some site in the browser
(for example yahoo.com -----216.109.112.135 )


or on the new PC is turn on some  firewall , which stops  all request to the internet


valnik
The things are not so difficult that they looklikes.
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norcalishAuthor Commented:
I can access any outside sites evening using there IP addresses
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norcalishAuthor Commented:
disabled the SP2 firewall already
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maxinglisCommented:
so you say you can access sites by their IP address? like if you put in 64.233.167.147 does google come up in the browser? If thats the case, but www.google.com gets you nothing, its a DNS issue.

Go to command line and type "ipconfig /all" and see whether "DHCP enabled" is "yes". Also check for an address listed next to "DNS servers" (there are most often at least 2). If your address is statically assigned, then make sure you have the right DNS info assigned.

Max.
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maxinglisCommented:
Oh and obviously if the address is DHCP assigned, but nothing is listed for DNS, then the DHCP server needs to be changed to assign DNS entries. If this is a win2k3 network, and the machine isn't part of the domain, it may be that the DNS server is set to not allow access to it via machines that dont' have computer accounts.

Max.
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Valentin NikolovSystem and Network AdministratorCommented:
DNS resolv the names to IP addresses, it lookslike that your DNS doesnt work

look about your current DNS servers  in

ipconfig /all

or

start settings network connections .......................
ask your sysadmin to rights IP of DNS servers
 
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