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Cannot receive read receipt on for particular email address

I can receive read receipts from all of the people I send emails to except one person.  A coworker of mine does receive receipts from this same person, but I cannot.  Any thoughts?
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dwd4243
Asked:
dwd4243
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1 Solution
 
upul007Commented:
Perhaps this person had not allowed sending read receipts automatically but had set up to prompt to do so. Can you verify that this is the reason?
More info like your outlook version, the other persons email client, are you in the same domain would help.
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dwd4243Author Commented:
outlook version is Outlook 2003 SP2
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upul007Commented:
Can you verify if the coworker is manually allowing the sending of the read receipt?

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dwd4243Author Commented:
Both mine and my coworker's Outlook client's are set exactly alike.  I'm not sure what you mean by "manually allowing the sending of the read receipt."  The problem isn't with the sending of the read receipt, it is with the receiving of the read receipt.
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upul007Commented:
In Outlook 2003, Tools > Options > Preferences Tab >Email Options button > Tracking Options button - This details out how read recipts are set up. At the bottom there is Allways send a response / Never send a response / Ask me before sending a response.

If it is set to As me Before Sending a Response , your coworker requires to say yes to a prompt which will display after actioning the email. If he/she says no, then no read receipt will be sent.

I understood that the issue relates to you not receiving the Read Receipt. And that you get the other users  (except the coworker) read receipts. For you to get the receipt, your colleague requires to send it. Hence my request to you to check if the colleagues email options are set up to one of the three items above. If your coworker does not opt to send the read receipt to you and selects no to the prompt. You will not get it.

It is a basic starting out point to address your issue. Hope the above is helpful.
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