SeanJ11
asked on
I cannot access encrypted file in Win XP Professional
Hi:
I installed Windows XP Professional with Service pack 2, two weeks ago. I encrypted My Documents folder that contained several Microsoft Work and Excel files, PDF, music files and pictures. Two days ago, I was not able to get acess to my files. I can open My Documents folder and see all my files, but when I double click, say, a Word file, I am getting the following error message:
Word cannot open the document. User does not have access priviliges. (C:\...\File name
I have spent two hours with a genius at Mircosoft, but he was unable to fix the problem. My case was referred to a Microsoft Technical Supervisor on Thursday, but the supervisor has yet to call me back. I need to know what was happened to files, and how I can fix the problem. The Win XP version that I have has been certified genuine by Microsoft.
Can someone help me.
Sean
I installed Windows XP Professional with Service pack 2, two weeks ago. I encrypted My Documents folder that contained several Microsoft Work and Excel files, PDF, music files and pictures. Two days ago, I was not able to get acess to my files. I can open My Documents folder and see all my files, but when I double click, say, a Word file, I am getting the following error message:
Word cannot open the document. User does not have access priviliges. (C:\...\File name
I have spent two hours with a genius at Mircosoft, but he was unable to fix the problem. My case was referred to a Microsoft Technical Supervisor on Thursday, but the supervisor has yet to call me back. I need to know what was happened to files, and how I can fix the problem. The Win XP version that I have has been certified genuine by Microsoft.
Can someone help me.
Sean
ASKER
Hi Glenn 1984:
XP is not allowing me to copy the files to a new folder.
Sean
XP is not allowing me to copy the files to a new folder.
Sean
Well, this is how MS says to do it:
http://support.microsoft.com/default.aspx?scid=kb;en-us;308993
HOW TO: Remove File Encryption in Windows XP
What error message is displayed? Did you designate a Recovery Agent for the encryption?
http://support.microsoft.com/default.aspx?scid=kb;en-us;308993
HOW TO: Remove File Encryption in Windows XP
What error message is displayed? Did you designate a Recovery Agent for the encryption?
And here is a Previously Answered Question where the questioner apparently solved his problem with recovering encyrpted files, with a little help from expert PeteLong:
https://www.experts-exchange.com/questions/20958019/Recoverying-EFS-encrypted-Files.html?query=encrypted+files&topics=231
https://www.experts-exchange.com/questions/20958019/Recoverying-EFS-encrypted-Files.html?query=encrypted+files&topics=231
ASKER
Hi Lee Tutor:
I did not designate a Recovery Agent for the encryption. Even logged in Administrator, Win XP will not allow me to remove encryption from my files. I just cannot imgaine how I lost access priviliges to my files. I have two users on my pc. One user is Admin, the other is a Power User. The file encryptions were created when logged in as Power User. Is there a way to recover my files without having to buy a recovery software?
Sean
I did not designate a Recovery Agent for the encryption. Even logged in Administrator, Win XP will not allow me to remove encryption from my files. I just cannot imgaine how I lost access priviliges to my files. I have two users on my pc. One user is Admin, the other is a Power User. The file encryptions were created when logged in as Power User. Is there a way to recover my files without having to buy a recovery software?
Sean
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ASKER
Hi
I have given up on this. Nothing suggested work, except, possibily, buying a recovery software. Thanks for your help.
I have given up on this. Nothing suggested work, except, possibily, buying a recovery software. Thanks for your help.
Copy the files to a NEW folder with a different file name.
Try to open.