Crystal Enterprise - error on report run , incorrect log parameters

Posted on 2006-04-08
Last Modified: 2008-01-09
We have Crystal Enterprise XI installed, and Crystal Reports XI on the same Win2003 server.  My report was designed in CR and uses a system DSN (MS ODBC)to connect to an Oracle 10g database. Report runs fine from CR.
I loaded the report into CE and tell it to use the same ODBC datasource to access the oracle database. I get the error below when I doa  run now:

Error in File C:\Program Files\Business Objects\BusinessObjects Enterprise 11\Data\procSched\crserver.reportjobserver\~tmpda444175f89852.rpt: Unable to connect: incorrect log on parameters

I verified that the database information on CE matches the ODBC.

Do I need to load any additional Oracle client drivers for my report to run in CE? I am new to CE and so far have found Business Objects support to be weak  on helping me resolve this. I am trying to get this off the ground here and thus this is an urgent issue to me -500pts.
Thanks -shan
Question by:svenable1
    LVL 17

    Expert Comment

    This is for CR v9 but may be useful. Please see.

    Hope it helps.
    LVL 13

    Expert Comment

    I guess on a security issue. 2003 is very locked down.

    You could tdry this

    Author Comment

    unfortuantely niehter one of these solution is relevant to me. I ahve no spaces in the ODBC name per post one from CRXIuser2005 and I am not using a .NETweb application for the report per post #2 by EwaldL.

    I still ask the question--does CRXI Enterprise need an additional Oralce client installed even though the report was designed to use an existing MS ODBC that has no issues connecting to the Oracle database and the credentials are correct?
    LVL 13

    Expert Comment

    Are you using the java version of infoview then?

    Accepted Solution

    I was able to resolve the issue on my own yesterday afternoon. I needed a client driver on the CE server in order to connect successfully to the Oracle database inside CE server. I downloaded the  CR Oracle Wire protocol ODBC driver 5.0. Set up a new DSN data source using that driver and converted my reports to use it. They run fine now.

    This issue can be closed - no points awarded. sorry

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