[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Listing another user's contact when sending emails

Posted on 2006-04-09
5
Medium Priority
?
175 Views
Last Modified: 2010-04-08
We use Outlook 2002 (SP2) and I am sure this used to work for us.  I have a secretary that has full control of her attorney's inbox.  She use to have his contacts folder listed whenever she went to send a new message by clicking on the TO: button.  This is no longer working, the attorney's contacts folder is not listed anymore.  I am sure this is how you do this:
Right click the folder you want to add.
Choose Properties, Outlook Address Book
Tick the "show this as an address book" box.

Can someone help?
0
Comment
Question by:goodadmin
  • 2
3 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 16411832
What you have outlined is the way to do it.
How does the secretary open the other mailbox? Is it opened as an additional mailbox?
If so, is that contact folder currently enabled as an Outlook Address Book? If so, try clearing the object, restarting Outlook and then enabling it again.

Simon.
0
 

Author Comment

by:goodadmin
ID: 16413072
Yes, the other mailbox was added as a secondary mailbox.  Yes, the contact folder is enabled as an Outlook Address Book.
What do you mean by "clearing the object?

Thanks
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 16413161
Go in to the properties of the Contacts folder, deselect the option for it to be an Outlook Address Book, then apply/ok out. Restart Outlook and turn the option back on again.

Simon.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question