We recently upgraded our Exchange Server to Windows Server 2003 and I am getting this error. I found info. on Veritas about deselecting the System State, which I did, but my main concern is about backing up Exchange 2003 correctly. In researching this error, I found information regarding backing up the Exchange Information Store and it was suggested to select this in the selection list and not select the Shadow Copy Components, because when both are selected, I get an error that they are both trying to do the backup. So, I deselected the Shadow Copy Components and of course my backup keeps failing. What is your recommendations to be sure that the Exchange server is backed up correctly. Should I keep it that I do not do the Shadow Copy Components and just do the Exchange IS and mailboxes? Or should I deselect the Exchange IS and do the Shadow Copy Components? I'm running Veritas 9.1 Rev. 4691. I'd appreciate advice on the best way to do configure my backup job.