Unable to get e-mail - Outlook 03

Posted on 2006-04-10
Medium Priority
Last Modified: 2010-04-08
A user was receiving e-mails in outlook Friday fine and when we came back to work on Monday he is no longer receiving e-mails.  I deleted the profile and re-added it, but that didn't help.  When I try to send him an e-mail I get an udeliverable error stating the message could not deliver the message in the time limit specified.
Question by:thomasebellamy
LVL 97

Accepted Solution

war1 earned 1500 total points
ID: 16418289
Greetings, thomasebellamy !

Did user update any software or add new software since last Friday?  Reverse the change. Perform a system restore.

Is the user using Exchange?  Temporarily disable Exchange Mode Cache, and see if he is able to receive email.

Best wishes!

Author Comment

ID: 16418442
No, he cannot add software.  I also disabled the Cache mode and restarted Outlook.  No luck.

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 trialware OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their Exchange server is no longer available or other critical issues with Exchange server or impo…
Take a look at these 6 Outlook Email management tools which can augment the working and performance of Microsoft Outlook to give you a more rewarding emailing experience.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Suggested Courses

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question