Link to home
Start Free TrialLog in
Avatar of ohmErnie
ohmErnie

asked on

Sync Issue Exchange Attachments new domain controllers

I am running 2003 Exchange SP2 on Windows Server 2003 SP1
2 DC's Windows 2003 SP1

Over this past weekend I implemented two new dc's to replace two older dc's.  I transferred all roles and made both of them Global Catalog servers.  I am now experiencing problems with email attachments.  Any email that is sent to our exchange server is now found in the Server Failures folder in Outlook and a sync issue message is also produced in the Sync Issues folder.  Here is a copy of the sync issues email:

11:18:43 Synchronizer Version 11.0.6555
11:18:43 Synchronizing Mailbox 'Lastname, Firstname'
11:18:43 Synchronizing Hierarchy
11:18:43 Synchronizing server changes in folder 'Inbox'
11:18:43 Downloading from server 'mailserver.domain.com'
11:18:43     The following message had an error and synchronization of it was skipped (0x8004010f):
11:18:43         "test"
11:18:43 Done
11:18:43 Microsoft Exchange offline address book
11:18:43 Download successful

All other email messages seem to go through fine as long as there is no attachment on them.

Avatar of Member_2_3654191
Member_2_3654191
Flag of Germany image

Try the following:

Exchange System Manager:
Goto Recipients->Offline Address Lists->Default Offline Address list, right click and select rebuild.


If this does not help check this:

Administrative Groups>"Organization Name" >Servers> "Exchange 2003 Server">First Storage Group>Public Folder Store>Public Folder Instances

For each of the following Public Folders ensure that the newly added Exchange Server is added to the "Replication" tab by highlighting the Public Folder Instance, right clicking and selecting "Folder Properties."

OAB Version 2
Offline Address Book
Schedule+ Free Busy Information

Hope this helps,
Daniel
Avatar of ohmErnie
ohmErnie

ASKER

I didnt add a new exchange server, I added new domain controllers.

Is the maximum size for the database already set at 75GB for exchange 2003 SP2 or do I need to change it to reflect that number?  My priv1.edb file is 16.4GB, but I am not getting any errors in the event viewer regarding too big of a db.  Maybe this does not matter since I am not running an older version of exchange?
SOLUTION
Avatar of Member_2_3654191
Member_2_3654191
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Maybe rebuild of the OAB could help also you did only set up new DCs. Exchange uses AD for its adress books.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I did reboot the exchange server after I had added the new domain controllers and "powered off" the old, but a day later when I powered up the old dc's to demote them, I dont think I reboot the server.

I thought maybe it did have to do with the DB size since I found a post regarding the DB being too small and not receiving attachments.  I looked at my priv1.edb and it was 16.4GB so I thought I would do the regestry edit and make it bigger.  After I did the registry edit and made the DB 50gb, attachments seemed to be working and people that couldnt view email through webmail now could.

Simon, based on what you are saying that makes sense about the reboot.  Do you think it was the reboot that did it or the increase in maximum db size?  I never had errors in the event viewer about the DB size like I had read in a post.
Based on what you have written I would suspect the store size.

Remember that the private store is a combination of the edb and the stm file. The limit on a standard install of Exchange 2003 SP2 is 18gb, but it doesn't warn you until the limit is reached. When the limit is hit, the store will unmount - that didn't happen so you didn't hit that limit.

Simon.