Cannot scan to email TIFF images after installing Exchange 2003 SP2
Posted on 2006-04-10
This might not be an Exchange issue at all but it never hurts to bounce this problem off of the community.
A bit over 2 weeks age we finally updated our Exchange 2003 Server with SP2. Ever since then, our network printer/scanners is not allowing users to scan TIF image to the user's mailboxes and scan to network folders. These printers (Canon imageRunners) allow users to scan files to PDF and they get the emails instantly but when they scan to TIF the never get the email.
Is there something (if anything) that Exchange server is blocking or disallowing these TIF images to be received by email to the clients? This might be anything buy any help in knowing what to check is appreciated.