Mac PowerBook G4 Tiger won't start up
Posted on 2006-04-10
A client gave me her PowerBook G4 today, and I know next to nothing about basic mac repairs. Before I take it to a professional, thought maybe I could get some ideas to try here...
System is running Tiger 10.4.3, and when I turn it on the screen goes to the light gray screen with the large dark gray apple on it, and that clock-looking thing just spins forever. I've let it sit for 15 minutes and this doesnt' change.
the ONE THING I have already tried: I put the Tiger OS disk in and started the computer while holding down the "c" key. Went into Utilities and did a "repair disk". it said it found a couple of errors and fixed them. I then told it to restart using the 10.4.3 OS, and when it restarted it just did the same thing.
I'm assuming that since the "repair disk" process seemed to be completed this means that the HDD is functioning ok. So I'm thinking I have a software/OS issue. Is this a correct assumption?
One more thing. The client has a lot of data (videos, pics, music) that she can't afford to lose...so please keep that in mind when making suggestions!