shubim
asked on
Outlook 2002 cannot send or receive e-mails
I am using Outlook 2002 (10.6515.6735) SP3 on Windows XP operating system. My .PST file has reached a file size of 1,910,992 Kb. I was trying to send an e-mail with a 2GB .jpeg file attahachment and started getting the error "the messaging interface has returned an unknown error. If the problem persists restart outlook" It appears that my .pst file is approaching the 2GB limit but it is not there yet. I have very important emails in the .pst file. Is there a way to resolve this issue?
I read on this forum that Outlook 2003 has a limit of 20GB. Is that true ? If so and I upgrade to Outlook 2003 will my problem be resolved??
Please help my job is on the line..
Deepak
I read on this forum that Outlook 2003 has a limit of 20GB. Is that true ? If so and I upgrade to Outlook 2003 will my problem be resolved??
Please help my job is on the line..
Deepak
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
shubim,
If the problem is not file size, another it could be due to this error
http://support.microsoft.com/?kbid=813517
Update Outlook 2002 to the latest service pack. It is up to SP3 and hotfixes.
If the problem is not file size, another it could be due to this error
http://support.microsoft.com/?kbid=813517
Update Outlook 2002 to the latest service pack. It is up to SP3 and hotfixes.
shubim,
We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.
Thanks, war1
We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.
Thanks, war1
you could try scanpst to repair your pst file
source: http://www.slipstick.com/problems/scanpst.htm
for other ways or general background info on the problem
source: http://www.slipstick.com/problems/repair2gbpst.htm
hope this helps a bit
bruintje