[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Backup Exec 10d with Exchange Agent fails when there is a disabled user.

Posted on 2006-04-11
4
Medium Priority
?
497 Views
Last Modified: 2008-03-10
Hey experts,

I have Exchange 2003 with Backup Exec 10d with an Exchange Agent.  When a user is terminated in our company our policy is to disable the account in AD for 30 days and then remove it.  The problem is that when I disable the user, BE keeps trying to backup the user's mailbox and failing.  The job fails with this error V-79-57344-65033 - Directory not found. Cannot backup directory Name, User [uname] and its subdirectories.  So, how do I get BE to backup the mailbox even though the account is disabled?  If that's not possible how do I get it to just skip that mailbox and move on to the next one instead of failing?
0
Comment
Question by:thejkro
  • 2
  • 2
4 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 1500 total points
ID: 16427061
The easy answer is to stop doing mailbox backups.
Carry out an Information Store backup only and if you need to restore, use the RSG. Mailbox backups are slow, inefficient and in most cases a waste of time and resources.

Simon.
0
 

Author Comment

by:thejkro
ID: 16427293
Indeed, that's what I have done to temporarily fix the problem.  Then my question would be what's the point of the Exchange Agent?  Why would I buy something to backup mailboxes so that I can restore mailboxes easily only to find out that it doesn't work.  There has to be a way for this to work properly or it wouldn't have been rated so highly.
0
 

Author Comment

by:thejkro
ID: 16427300
On top of that this method work perfectly with BE 9 and Exchange 5.5.  Why take it away?
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16427342
The Exchange agent lets you backup the Information Store. If you don't have the Exchange agent then you cannot backup the Information Store.

Mailbox backup rated so highly? Where? Even Microsoft don't recommend it. Read any of the posts on this site, and other Microsoft Exchange sites written by specialists and you will not find one good word for Brick Level backups.

I haven't done Brick Level backup, for over five years. Not once have I ever thought that I wished I had.

You must have been very lucky if it always worked for you on previous versions. One of the things you have to get used to with brick level backups is the failure messages.

Simon.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses
Course of the Month19 days, 5 hours left to enroll

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question