Is my Contact Folder Currupt?

Because of experiencing profile issues for one of our users, I deleted the user of the active directory, after which I re-created the user with the same name in the active directory.  Prior to leaving the user, I backed up the e-mail folders by copying two a backup file.  Upon restoration and creating a new user style and the outlook program, everything worked fine except for my contacts I had a 1030 contacts but each of them show as a great outline with no text.  If I try to double-click on the contact, it opens up a new e-mail with the contact Maine and the "to:" field.
  If I add a new contact, it will show correctly. All of my current contact show up as empty items. When I open it up on the exchange server using notepad, the format is identical to a normal contact item.
Could anyone help?
c_jackson1Asked:
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c_jackson1Author Commented:
sorry for the type "o"s in the oringinal posting, it really reads as follows:

Because of experiencing profile issues for one of our users, I deleted the user of the active directory, after which I re-created the user with the same name in the active directory.  Prior to deleting the user, I backed up the e-mail folders by copying to a backup file.  Upon restoration and creating a new user profile in outlook program, everything worked fine except for my contacts, I had a 1030 contacts but each of them show as a Grey line with no text.  If I try to double-click on the contact, it opens up a new e-mail with the contact name in the "to:" field.
  If I add a new contact, it will show correctly. All of my current contact show up as empty items. When I open it up on the exchange server using notepad, the format is identical to a normal contact item.
Could anyone help?
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zbphoenixCommented:
        Have you tried using the repair tool in the outlook folder   From the help file in outlook:      

"use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool scans only the .pst or .ost file, making sure that the file structure is intact. It doesn't scan your mailbox on the Microsoft Exchange Server. The Inbox Repair tool will reset your file structure and rebuild headers."

Its located in         drive:\Program Files\Common Files\System\MSMAPI\LocaleID folder - where LocaleID is the locale identifier (LCID) for the installation of Microsoft Office. The LCID for English - United States is 1033.


On a side not i would bundle up the contacts next tiime into an email and send it to yourself or some one else. This way you can just drag and drop all the contacts back into the "contacts" area. On a final note, are using exchange exclusively or .pst file?

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c_jackson1Author Commented:
Used the Repair tool, and it did.'t work either. However, I was able to convert the contacts from the .ost file into a .pst and import them into the user's contact list. thanks for your halp.
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zbphoenixCommented:
Remember to back them up in email form. Works great for me, this way i can also email people my contacts.
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